Pabitra Shrestha
120/173 Cityroad, Southbank ,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Backup Supervisor
MÖVENPICK HOTELS & RESORTS
03.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
Front Desk Receptionist
Wrap Hotel
09.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Housekeeping Room Attendant
MÖVENPICK HOTELS & RESORTS
04.2022 - Current
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Senior Consultant
Dream Map
09.2019 - 05.2021
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Developed custom solutions based upon clients' strict requirements.
- Determined areas for improvement and implemented processes to alleviate problems.
- Streamlined processes to cut downtime and optimize employee productivity.
Education
Bachelor of Business Studies - Finance And Accounting
Everest Innovative College
Kathmandu Nepal 12.2021
High School Diploma -
Everest Innovative College
Kathmandu, Nepal01.2017
Skills
- System Monitoring
- Project Management
- Interpersonal Abilities
- Critical Thinking
- Financial Controls
- Audit Preparation and Response
- Financial Reports
- Forecasting
- Budget Management
- Data Inputting
- Corporate Tax Preparation
- P&L Management
Timeline
Backup Supervisor
MÖVENPICK HOTELS & RESORTS
03.2023 - Current
Front Desk Receptionist
Wrap Hotel
09.2022 - Current
Housekeeping Room Attendant
MÖVENPICK HOTELS & RESORTS
04.2022 - Current
Senior Consultant
Dream Map
09.2019 - 05.2021
Bachelor of Business Studies - Finance And Accounting
Everest Innovative College
High School Diploma -
Everest Innovative College
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