Pad BENNETT
Wembley
Summary
Qualified professional with a proven track record at Government (communities), Small Business and Rio Tinto, excelling in team collaboration and customer service. Recognized for enhancing client satisfaction through tailored solutions and fostering strong relationships. Skilled in critical thinking and time management, consistently delivering exceptional results while maintaining a friendly, positive attitude.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Contracting on Assignment
Agency and Direct Employment
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Mentor
Department of Communities
09.2006 - 09.2023
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in developing self-confidence and positive self-image.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Continually assessed own mentoring performance, seeking feedback from peers and mentees to ensure ongoing personal and professional growth.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Collaborated with fellow mentors to exchange best practices, ensuring continuous improvement of mentoring strategies.
Small Business Owner and Contractor
Familus (Self Employment)
08.2002 - 09.2006
- Includes Special Employment Services for clients seeking to change Career or achieve Promotion.
- Managed daily operations for a successful mining services operator, ensuring efficient processes and quality services.
- Established a loyal customer base for Small Business Review Operator by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced companies reputation by consistently delivering exceptional service quality to customers.
Principal Consultant
MODAL
06.2001 - 09.2002
- Built strong relationships with clients, fostering long-term partnerships and repeat business.
- Directed onsite training for business users to maximize productivity.
- Evaluated business processes, identifying inefficiencies and recommending targeted improvements.
- Increased client satisfaction by providing tailored consulting solutions for their specific business needs.
- Facilitated change management initiatives, helping organizations adapt smoothly to new systems and processes.
Executive Recruitment
Drake Executive
03.2000 - 06.2001
- Spearheaded executive recruitment efforts, identifying high-caliber candidates for key leadership roles within the organization.
- Delivered informative presentations to targetted clients, positioning the company as a leader in executive recruitment services.
- Utilized advanced search techniques on LinkedIn Recruiter and other tools to identify passive executive candidates who may not be actively seeking new opportunities.
- Optimized recruitment efforts, attracting top-notch candidates for key roles within the organization.
- Oversaw recruitment efforts for vacant positions, conducting interviews and providing recommendations to the executive board for candidate selection.
Fitness Business Owner
FIRM (Fitness Industry Results Marketing)
03.1996 - 03.2000
- Service Health Clubs with Marketing Effort to improve memberships and financial results.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
Restaurant Manager
Williams Seafood Restaurant
09.1992 - 09.1996
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Manager Business Analysis and Organisation
Rio Tinto
03.1982 - 09.1992
- Worked across mineral business, service and support units around the world for the Rio Tinto Group of companies (formerly CRA Limited).
- In WA this included Argyle Diamonds, Rio Tinto Iron Ore and Dampier Salt.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Started as Graduate in 1982 and progressed to Manager withing 10 Years.
- Left Rio Tinto to support family in Perth with Restaurant Business.
Education
MBA - Business Administration
Australian Graduate School of Management
Sydney, NSW11-1988
Bachelor of Science - Mathematics
University of Western Australia
Perth, WA11-1981
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Excellent communication
- Critical thinking
- Computer skills
- Time management
- Attention to detail
Certification
- Training & Assessment Cert IV
- State (WA) Drivers Licence
- Working with Children Card
- Police Clearance (Available)
Timeline
Contracting on Assignment
Agency and Direct Employment
09.2023 - Current
Mentor
Department of Communities
09.2006 - 09.2023
Small Business Owner and Contractor
Familus (Self Employment)
08.2002 - 09.2006
Principal Consultant
MODAL
06.2001 - 09.2002
Executive Recruitment
Drake Executive
03.2000 - 06.2001
Fitness Business Owner
FIRM (Fitness Industry Results Marketing)
03.1996 - 03.2000
Restaurant Manager
Williams Seafood Restaurant
09.1992 - 09.1996
Manager Business Analysis and Organisation
Rio Tinto
03.1982 - 09.1992
MBA - Business Administration
Australian Graduate School of Management
Bachelor of Science - Mathematics
University of Western Australia
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