Summary
Overview
Work History
Skills
Accomplishments
Interests
References
Timeline
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Padraig Walsh

Padraig Walsh

Jannali,Australia

Summary

Highly competent, experienced, energetic, and diligent sales leader with a proven track record of leading successful sales teams. I am a highly motivated, results-driven person and I have a diverse range of professional and personal attributes. I perform well under pressure and possess exceptional sales, communication, and interpersonal skills. I am flexible, adaptable, and fully committed to an organization’s ethos and core operational values.

Overview

15
15
years of professional experience

Work History

Sales Manager

Zembl
Woolloomooloo, NSW
02.2023 - 12.2023
  • Underwent a re-brand and company re-structure, including a new CEO. I spearheaded the re-brand from a sales perspective, which included the overhaul of sales team remuneration packages, recruitment strategies, training and staff engagements. This was labelled 'Sales Evolution'.
  • I was responsible for the Sales performance of the SME, Multi-site and C&I teams, comprising of 4 team leaders and approximately 30 sales staff, with a revenue target that ranged from $1.2 to $1.7 million dollars per month.
  • Fortnightly strategy sessions with the Sales Director, to provide updates on the sales strategies I have implemented, report on performance blockers and the solutions to overcome these.
  • Implement tactical campaigns, with the help our our analytics team, to drive performance - such as targeting certain states and distribution regions, with data that gives us the best opportunity to win.
  • Work closely with our metering providers - Powermetrics, Mondo and Yurika to ensure performance in this area is exceeding expectation and driving revenue.
  • Regular meetings with retail partners for feedback on their product performance and help them identify how they can win more business.
  • I was a key member of a 9 month project to select and implement a new CRM, eventually choosing Salesforce. This was a select group of 8 people, including the CEO, to drive sales and back-office efficiency, including selection processes, build briesf, testings, demo's to the wider team and roll out. I worked collaboratively with the project team as well as the Salesforce implementation partner, Skie Solutions. This project was named 'Zemblforce'.

Sales Manager

Make It Cheaper Australia
Sydney
01.2020 - 01.2023
  • Promoted to Sales Manager due to continued success in leading teams within the business to expand my reach across the entire sales floor, now covering C&I and SME Multi site teams.
  • Responsible for hitting and exceeding agreed revenue targets on a monthly and quarterly basis.
  • Managing a group of 4 team leaders to ensure strong leadership throughout the business, adequate training/coaching is being provided and all KPI’s are being met, across all lead sources in the business.
  • Send sales and revenue forecasts for the month and quarter ahead of each Friday to the Sales Director, CEO and CFO.
  • Plan quarterly sales incentives to drive sales performance.
  • Responsible for Quality Assurance and NPS performance across the sales floor, working collaboratively with the QA team to ensure each team is above the required standard and representing Zembl in the best possible way, and signing off on training programmes for underperforming agents.
  • Project manage various different projects such as ‘Live rate’, ‘Productivity Gains’ to ensure the floor is always growing and seeking improvement.

SME Sales Team Leader

Make It Cheaper Australia
Sydney
03.2015 - 12.2019
  • Promoted to team leader due to my leadership skills, commercial mindset, and work ethic.
  • Ensuring the team consistently hits target on a weekly, monthly and quarterly basis.
  • Maintaining excellent team attendance, scheduling leave and forecasting required staff numbers.
  • I was the sales lead in implementing MIC's auto renewal service for customers called DIFY (Do It For You), allowing customers to automatically be renewed onto a competitive plan, without having to spend time on the phone. This was a huge efficiency and cost saving for Make It Cheaper.
  • Monitoring team compliance records daily and achieving a Quality Assurance target of 90%+.
  • Coaching, training and upskilling agents and ensuring engagement levels are always high.
  • Mentoring any underperforming agents and tracking their progress.
  • Management of lead volume and campaign conversions.
  • Creating and implementing sales scripts to reflect any regulatory and retailer requirement changes.
  • Ensuring agents are Make It Cheaper brand ambassadors and delivering on our brand values.
  • Conducting weekly catch-up meetings with team members and monthly one-to-ones.

Partnerships Account Manager

Make It Cheaper Australia
Sydney
08.2013 - 03.2015
  • Promoted to the Strategic Partnerships team as an account manager for constantly exceeding targets and revenue goals.
  • Managing a portfolio of high yielding key accounts generated through the relationship managers like New South Wales Business Chamber (NSWBC), Australian Business Energy (ABE), Police Association of NSW and Australian Meat Industry Council (AMIC), amongst others.
  • Pipeline management to ensure all leads are handled in a timely manner, and all opportunities are maximized.
  • Optimizing future business opportunities from key accounts in other verticals such as telecommunications, solar installation quotes and insurance.
  • Liaise with contacts at each partner to report on performance, and work collaboratively to achieve desired outcomes.
  • Hitting and exceeding forecasted revenue targets.
  • Ensuring that Make It Cheaper partners get the best experience on every customer interaction and our brand is being represented well at all times.

B2B Sales Executive

Make It Cheaper Australia
Sydney
05.2012 - 08.2014
  • B2B cold calling to potential customers to sell our electricity and telecommunication products.
  • Contacting existing customers to ensure our savings guarantee is met and generating further business.
  • Meeting and exceeding set KPI’s such as conversion, talk-time and referrals.
  • Building rapport with customers to ensure future business opportunities and strengthening the Make It Cheaper brand.

Branch Support

AIB Bank
Kildare, Ireland
10.2008 - 08.2011
  • Dealing with a full range of customer queries in one of the ‘Big Three’ Irish banks.
  • Cross selling suitable products based on the customers’ account history.
  • Involved in piloting a new business relationship management system where I was responsible for looking after major business clients’ everyday banking needs.

Skills

  • Proven ability to manage through others
  • Ability to motivate and lead others in a team environment
  • Confident public speaker
  • Strong decision making and problem-solving skills
  • Excellent communication skills, both written and verbal

Accomplishments

  • My SME team won back to back ‘Team of the year’ awards for 2018 and 2019
  • I won the ‘Elite Club’ award for 2015 (top 3 revenue generators at Zembl)
  • I was involved in the implementation and operation of ‘Project S’ in July 2018 which was one of the biggest projects in Zembl history. It was a three-month project which generated $1.2 million dollars in revenue where Zembl were appointed by one of our SME retail partners to oversee the acquisition and retention of customers after it had bought out one of their competitors.

Interests

I am a sports fanatic, whether it be Gaelic football, soccer, rugby union, rugby league or tennis - I will watch it and talk about it. I have attended major sporting events all over the world like, amongst other events, the soccer World Cup in Germany in 2006, the Australian Open tennis men’s final in 2016 and the Rugby World Cup in Japan in 2019.

References

References available on request

Timeline

Sales Manager

Zembl
02.2023 - 12.2023

Sales Manager

Make It Cheaper Australia
01.2020 - 01.2023

SME Sales Team Leader

Make It Cheaper Australia
03.2015 - 12.2019

Partnerships Account Manager

Make It Cheaper Australia
08.2013 - 03.2015

B2B Sales Executive

Make It Cheaper Australia
05.2012 - 08.2014

Branch Support

AIB Bank
10.2008 - 08.2011

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Padraig Walsh