PAE Filipo
Deham Court ,NSW
Summary
- Qualified Factory Worker with proven abilities in product processing, finishing and packaging. Safety-oriented with a great attention to detail and a high level of accuracy. Expert in performing work using specialized heavy machinery. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Dependable Factory Worker with 5 years of experience operating the production line. Hardworking, physically fit and OSHA compliant. Experienced in handling raw materials and chemicals. Focused on ensuring products meet quality control standards. Committed to praline with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations. Hard-working offering Number 3 years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals. Skilled Production Worker offering years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Committed Job title with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly.
Overview
3
3
years of professional experience
Work History
Factory Worker
Praline Chocolate Factory
Sydney, NSW
08.2022 - Current
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Took part in company-offered training sessions to improve skills and knowledge.
- Maintained organized work area by cleaning and removing hazards.
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
- Made sure that products were produced on time and are of good quality.
- Inspected products and machines to maintain quality and efficiency.
- Inspected finished products for quality and adherence to customer specifications.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Prepared reports and technical documentation of day-to-day production processes.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Oversaw logistics and inventory management for storeroom.
- Performed general equipment maintenance and repair to minimize downtime.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
Picker Packer
Pierlite
Padstow, NSW
11.2020 - 09.2022
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Scanned packages and boxes and moved to loading dock for shipment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Checked inventory and selected products from specific locations based upon availability.
- Entered package information into company's computer system.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Minimized waste and reduced volume of packaging materials used to prepare shipments.
- Directed weekly product cycle counts and corrected errors in warehouse inventory system.
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Printed labels, packaged boxes and loaded into outbound containers.
- Removed items from shelves or storage bins and scanned tags.
- Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
Data Entry Operator
Perlite Institute
Padstow, NSW
11.2020 - 09.2021
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Verified data files prior to entry to maintain high data accuracy.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Organized, sorted and checked input data against original documents.
- Executed data verification to detect errors.
- Sorted documents and maintained organized filing process.
- Located and corrected data entry errors and reported to management.
- Obtained scanned records and uploaded into database.
- Identified data entry errors and reported to necessary departments.
- Added documents to file records and created new records to support filing needs.
- Maintained ongoing communication with relevant departments to confirm accurate data delivery.
- Compiled data and reviewed information for accuracy prior to input.
- Documents completed work in appropriate logbooks.
- Supported multiple departments with special projects.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Verified accuracy of data before transcribing.
- Reviewed completed work for compliance with regulations.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Monitored database updates and verified for correctness.
- Maintained databases, mailing lists, telephone networks, and other information to facilitate functioning of health education programs.
- Created reports based on up-to-date data to inform business decisions.
- Increased data accuracy by diligently inputting and verifying information from various sources.
- Enhanced team productivity by efficiently organizing and prioritizing tasks for timely completion.
Machine Operator
CSR Martini
Ingleburn, NSW
01.2021 - 08.2021
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Kept detailed production records and identified hold-ups.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Manually set up machinery, lathes and grinders.
- Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Set up and operated various machine tools and jigs to produce precision parts.
- Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
- Read and interpreted blueprints and schematics for production runs.
- Ran heavy duty lathes, boring machines, mills, planers and grinders to craft products.
Receptionist
Photon Medical Communications
Parramatta, NSW
11.2020 - 08.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Customer Service Representative
Call Centre
Parramatta, NSW
09.2020 - 07.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Tracked customer service cases and updated service software with customer information.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor Of Business Admin. - Tourism And Travel Management
Ingleburn High School/casula High School
Wollongong, NSW09.2020
Skills
- Customer Needs Assessments
- Health Information Policy and Procedure Development
- Quality Assurance Controls
- Assembly and Production
- Machine Maintenance
- Machinery Monitoring
- Processing Knowledge
- Operating Procedure Updates
- Handling Machinery
- Conveyor Loading and Unloading
- Shipment Procedures
- Assembly Protocols
- Customer Satisfaction
- Operations Support
- Corrective Actions
- Repairing Machinery
- Scissor Lifts
- Inventory Accuracy
- Quality Deliverables
- Project Management
- Safety Compliance
- Equipment Monitoring
Languages
English
Full Professional
Samoan
Full Professional
Rarotongan
Elementary
Timeline
Factory Worker
Praline Chocolate Factory
08.2022 - Current
Machine Operator
CSR Martini
01.2021 - 08.2021
Picker Packer
Pierlite
11.2020 - 09.2022
Data Entry Operator
Perlite Institute
11.2020 - 09.2021
Receptionist
Photon Medical Communications
11.2020 - 08.2022
Customer Service Representative
Call Centre
09.2020 - 07.2022
Bachelor Of Business Admin. - Tourism And Travel Management
Ingleburn High School/casula High School