Pahlia Kenny

Leading a >$25 million portfolio of ~9 multi-year projects to unify and optimise motorway device and control systems across NSW through system integration, safety improvements, and congestion management strategies.

Key Achievements:

• Leading governance and delivery of MMS integration across major motorways including Western Distributor Smart Motorway (WDSM), Western Harbour Tunnel (WHT), M12, Warringah Freeway Upgrade (WFU), M6, and Sydney Gateway (SGW).
• Established technical and programmatic controls to accelerate readiness for operational technology cutover's.
• Developed funding business cases and secured additional budget for high-risk scope changes.
• Coordinated alignment across corridor-level project delivery teams, engineering, and regional maintenance functions.

Dual Role: Project Manager – OTECS (Operational Technology Ecosystem Strategy)

Leading the development of an Operational Technology uplift strategy and implementation roadmap to strengthen visibility, cyber resilience, and lifecycle governance of critical OT assets across Transport for NSW.

Key Achievements:

• Led Phase 1 of the OTECS initiative to assess the current state of Transport Management Centre's (TMC) operational technology ecosystem, including cyber posture, usability, scalability, and system conflicts.
• Delivered a comprehensive gap analysis and risk assessment across Customer Journey Management, Planning, and field-level systems.
• Identified fragmented investments, unsupported functions, and legacy technical debt impacting TMC operations.
• Currently leading on Phase 2; Developing a options analysis outlining strategic pathways toward a future-state OT ecosystem aligned with TMC's vision and operational capability needs
• Developing a prioritised roadmap of initiatives (impacting >75 operational systems) with associated costs, risks, and delivery timelines to guide uplift planning.

Led state-wide transformation initiatives within the Day of Operations Rolling Portfolio (DOORP), including Salesforce-based systems for network incident and disaster coordination.

Key Achievements:

• Successfully engaged 124 of 128 NSW councils and delivered training to over 700+ local government users as part of the OneRoad (Live Traffic NSW) rollout - a non-mandated system delivered 12 months ahead of schedule.
• Led a hybrid delivery team (~22 direct reports) spanning TfNSW, KPMG, and EY to accelerate outcomes following a ministerial directive post-2022 floods.
• Oversaw the ELCS system upgrade and deployment of a high-fidelity simulator to support capability uplift for 30+ critical operators on the Sydney Harbour Bridge.
• Delivered Emergency Bus Phase 2 and NCIS (Network Closure Information System) projects, including change management and training for 150+ operational users and external bus operators.
• Managed all ministerial and executive engagement, authored Parliamentary briefing responses, and led the design of the BAU support and transition model.
• Recipient of the 2023 Transport Award for ‘Connecting our Customers' Whole Lives' for the successful delivery and impact of the OneRoad Program.

Delivered enterprise-level strategy, performance management, and transformation across Joint Health Command.

Key Achievements:

• Designed and established a Defence-wide Project Management Office (PMO), enabling strategic oversight and alignment of 160+ health-related projects across Joint Health Command.
• Led development and launch of the refreshed ADF Health Strategy 2022–2030, as well as the annual JHC Business Plan in direct consultation with the Surgeon General and Director Generals of the Australian Defence Force (ADF).
• Directed a 26-member team, delivering PMO digitisation, clinical service redesign, and workforce optimisation initiatives across Defence health operations.
• Spearheaded nation-wide reform of Garrison Health Services across 56 centres, including the implementation of Primary Healthcare Team Models to improve consistency, access, and scheduled care delivery.

Crisis response lead during Brexit transition, COVID-19, and extreme weather events.

Key Achievements:

Delivered daily briefings to senior ministers and COBR on critical issues including Brexit readiness, national COVID-19 response, and severe weather events, ensuring real-time decision-making and risk mitigation.

• Recognised for high performance and promoted to Bronze/Silver leadership level (£720/day), one of only 10 FTA staff retained through to program close.
• Successfully balanced concurrent full-time responsibilities as NHS Project Manager through flexible roster agreements, maintaining delivery across both national programs.

Project lead for £6M HIV response initiative across London.

Key Achievements:

• Delivered 12 funded healthcare improvement projects under the Fast-Track Cities Initiative, targeting HIV testing, treatment, and long-term wellbeing.
• Designed and launched a lived experience and empowerment framework to address internalised stigma in people living with HIV.
• Facilitated over 10 cross-sector stakeholder workshops to co-design sustainable service responses amid structural health system changes and COVID-19 disruptions.

Developed and implemented pan-London care model across 9000+ emergency accommodation clients.

Key Achievements:

• Authored pan-London operational guidance for homeless health care during the COVID-19 pandemic — subsequently endorsed and adopted as the national model for emergency accommodation health service delivery.

Direct report to the QLD Minister for Health and Deputy General of QLD Department of Health, leading high-profile and state-funded $3.14M clinical service launch.

Key achievements:

• Delivered full multidisciplinary pelvic mesh service under budget and within the mandated 6-month timeframe, meeting all clinical and operational readiness milestones.
• Personally led end-to-end implementation including recruitment of 20+ staff, capital setup, service relocation, and procurement of specialised equipment and consumables.
• Recognised for excellence in service delivery with both the 'Consumer Award' and Queensland Clinical Excellence Awards.

Children's Services Redesign | READi & EDAP | Maternity & Newborn Services | Integrated Care Alliance

Key Achievements

Led the successful implementation of a hospital-wide admission and transfer process, embedding lasting change across 4,000+ clinical and operational staff within a 6-week period, a transformation that took peer hospitals over 12 months to deliver.

• Co-designed and facilitated 26 multidisciplinary workshops engaging over 500 clinicians, executives, and consumers to drive co-ownership of care model redesign and operational reform.

Key Achievements:

• Supported a major organisational restructure impacting over 8,000 staff, including union consultation and workforce transition planning.
• Successfully coordinated the recruitment and onboarding of four out of five new Executive Directors, strengthening leadership capability across operational divisions.
• Contributed to enterprise-wide operational planning and risk mitigation efforts for the Gold Coast 2018 Commonwealth Games, ensuring health service readiness and continuity.