Paige Batchelor
Sydney
Summary
Dynamic medical and administrative professional with extensive training in appointment scheduling, front desk management, and recordkeeping. Exceptional organisational and multitasking abilities ensure seamless office operations while quickly mastering new medical software. Expertise as a professional fitness coach in online training and wellness programs facilitates the design and implementation of tailored fitness plans that drive client success. Recognised for strong collaboration skills, adaptability, and a commitment to delivering measurable results, fostering lasting client relationships through effective nutritional guidance for virtual coaching.
Overview
9
9
years of professional experience
Work History
Online Fitness Coach
Rl Strength
10.2025 - Current
- Developed personalised fitness plans based on individual client goals and preferences.
- Monitored client progress and adjusted programs to ensure consistent improvement and motivation.
- Enhanced client motivation and accountability by providing consistent support, feedback, and encouragement.
- Implemented nutrition guidance alongside fitness coaching to promote holistic wellness.
Medical Secretary
Queensland Gastroenterology
12.2021 - 10.2025
- Shared diary management for 12 consultants including patient consults and theatre bookings for 120+ patients per week.
- Maintained office supplies inventory by checking stock, anticipating department needs and placing and expediting orders.
- Confidential medical record administration in accordance with business, hospital, and legislative procedures.
- Process private medical billing, Medicare submissions and Queensland Workcover requirements.
- Quality assurance for incoming referrals and when appropriate making necessary pre and post surgery appointments on behalf of the consultants.
- Provide outstanding, empathetic, and confidential customer service to patients – telephone, face to face and video conferencing.
Chiropractic Assistant
Mackay Chiropractic
01.2017 - 12.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Maintained current and accurate medical records for patients.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Therapeutic patient communication and Interaction.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
High School Diploma -
Holy Spirit College
Mackay, QLD11-2016
Skills
- Well presented, empathetic and enthusiastic
- Professional phone manner
- Comprehensive knowledge of private health funds and Medicare billing
- Ability to prioritise tasks in a fast paced environment
- Knowledge of patient confidentiality
- Ability to learn and adapt to varied medical software programs
- Personalised nutrition guidance
Timeline
Online Fitness Coach
Rl Strength
10.2025 - Current
Medical Secretary
Queensland Gastroenterology
12.2021 - 10.2025
Chiropractic Assistant
Mackay Chiropractic
01.2017 - 12.2021
High School Diploma -
Holy Spirit College
References
Mackay Chiropractic: Practice Manager
Jill Rowlands: 0451 156 899
Queensland Gastroenterology: Practice Manager
Kacey Hall: 0433 705 454