Experienced Enrolled Nurse with 2+ years in nursing and direct patient care. Recognized for meticulous attention to detail and strong commitment to delivering high-quality healthcare services. Skilled in communicating effectively with diverse individuals and building valuable relationships. Proactive professional dedicated to providing exceptional care and contributing to patient well-being.
Overview
11
11
years of professional experience
Work History
Enrolled Nurse
Northern Health
09.2022 - Current
Part time employment- 32 hours per fortnight
Frequently monitored Patient's Observations (Temperature, Respiration rate, Pulse, Oxygen saturation, Blood pressure) in a appropriate timely manner.
Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Improved patient satisfaction ratings by delivering compassionate and personalised care.
Implement and comply with infection control measures that significantly reduced hospital-acquired infections.
Utilised strong clinical judgment in prioritising patient needs during high-stress situations, ensuring optimal outcomes.
Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
Created an efficient shift handover process which improved continuity of care between nursing shifts.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviours and helping patients regain or improve coping abilities.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Monitored patient reactions after administering medications and IV therapies.
Educated family members and caregivers on patient care instructions.
Collaborated with interdisciplinary teams for optimised patient treatment plans and outcomes.
Managed patients recovering from medical or surgical procedures.
Safe use of manual handling
Use of IPM/EMR/Medtasker services
Performed routine wound care and dressing changes on schedule.
Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Reduced medication errors through thorough double-checking of prescriptions and dosages.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Evaluated patient histories, complaints, and current symptoms.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Team Member
Bunnings Craigieburn
09.2016 - 09.2022
Part time employment
Kept work areas clean, organised, and safe to promote efficiency and team safety.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Kids craft- Sundays
Putting stock away
Addressed and resolved customer complaints in polite and professional manner.
Developed strong cooperative relationships with coworkers and managers.
Help with trolleys
People Greeter
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Maintaining OH&S protocols
Answering phone enquiries
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Learned all required tasks quickly to maximise performance.
Operated register to process payments and collect cash payment for order totals.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Trained new team members by relaying information on company procedures and safety requirements.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Assisted in the onboarding of new team members by providing guidance and support to ensure a smooth transition into the work environment.
COVID Monitoring Assistant
Northern Health
05.2022 - 09.2022
General house keeping
Cleaning of Pulse oximeters
Calling covid positive residents
Working independendently and part of a team
Computer skills using microsoft word and Excel
Knowledge using IPM and CPF
Waitress
Good Fortune Chinese Restaurant
01.2014 - 01.2016
Casual employment
Taking Phone orders
Used cash registers and credit card machines to cash out customers.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Packing food orders
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Answered customers' questions, recommended items, and recorded order information.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Diploma - Nursing
Holmesglen Institute of TAFE
Melbourne, VIC
02.2020
VCE certificate -
Mount Ridley College
01.2017
Skills
Attention to detail
Strong Organisation
Excellent communication skills, Written and verbal
Use of Microsoft, IPM, EMR, medtasker services
Maintain privacy and confidentiality
Ability to problem solve
Able to work independently and as part of a team
Compassionate and empathetic
Cultural Awareness
Patient advocacy
Policy and procedure compliance
Experience working in busy environments
Willingness to learn
Additional Information
Holds Current and Active AHPRA Nursing Registration
Full Drivers Licence
Willing to obtain Police check & Working with Children's Check
References provided upon request
Timeline
Enrolled Nurse
Northern Health
09.2022 - Current
COVID Monitoring Assistant
Northern Health
05.2022 - 09.2022
Team Member
Bunnings Craigieburn
09.2016 - 09.2022
Waitress
Good Fortune Chinese Restaurant
01.2014 - 01.2016
VCE certificate -
Mount Ridley College
Diploma - Nursing
Holmesglen Institute of TAFE
Similar Profiles
CHERYL SCOTTCHERYL SCOTT
Registered Nurse at Northern HealthRegistered Nurse at Northern Health