Paige Clark
Brighton,TAS
Summary
Motivated professional offering my experience. Adds value to any organization in need of great collaboration,time management, interpersonal and multitasking abilities, meets deadlines and is customer focused. Seeking entry-level opportunities to expand my current knowledge while facilitating future company growth.
Overview
5
5
years of professional experience
Work History
Customer Service Supervisor
Woolworths Kingston
Kingston, TAS
11.2018 - 01.2023
- Supervised and trained customer service staff to ensure excellent customer service delivery.
- Ensured all customer inquiries were handled in accordance with company standards and regulations.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Assisted staff with resolving complex customer issues and
- Assisted with inventory control processes including tracking stock levels.
- Counted and balanced cash drawer at the beginning and end of shift.
Administrative Assistant
INCAT
Derwent Park, TAS
01.2023 - 04.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
Front Desk Guest Service Agent
Travelodge Hotels
Hobart, TAS
09.2023 - 02.2024
- Greeted guests upon arrival and provided them with information regarding hotel services, features, and local areas of interest.
- Assisted in the check-in process by verifying guest identification, collecting payment, issuing room keys, and providing directions to rooms.
- Updated records for all guests staying at the hotel including contact details, number of nights stayed, special requests.
- Provided concierge services such as making restaurant reservations or booking transportation for guests.
- Ensured that all front desk areas were adequately stocked with supplies at all times.
- Posted room charges for food, liquor and telephone calls based on individual customer actions.
Receptionist
Graham apartments
Newtown, TAS
11.2023 - Current
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed reservations.
- Updated and recorded customer or client information to maintain accounts.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained business office inventory and equipment by checking stock for needed supplies.
Education
Kingston High School
Kingston, TAS01.2019
Diploma of Travel And Tourism
Torrens University
Melbourne, VICSkills
- Administrative Support
- Scheduling
- Professional Demeanor and appearance
- Document Management
- Correspondence Management
- Organization Skills
- Multitasking and Prioritization
- Attention to Detail
Accomplishments
- Lead in School/Company Musical Theatre Productions 2016-2020
References
Available upon request
Timeline
Receptionist
Graham apartments
11.2023 - Current
Front Desk Guest Service Agent
Travelodge Hotels
09.2023 - 02.2024
Administrative Assistant
INCAT
01.2023 - 04.2023
Customer Service Supervisor
Woolworths Kingston
11.2018 - 01.2023
Kingston High School
Diploma of Travel And Tourism
Torrens University
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