Paige Cresswell
Brisbane,Australia
Summary
Dedicated professional pursuing Certificate II in Animal Care, utilizing customer service expertise gained in retail pharmacy and warehouse environments. Focused on animal welfare and continuous development, enhancing team dynamics and operational efficiency through adaptability and reliability.
Overview
3
3
years of professional experience
Work History
Warehouse Assistant
City Beach
09.2024 - 04.2025
- Efficiently picked and packed customer and store orders across multiple departments
- Packed orders to meet delivery timelines, ensuring products arrived at stores in excellent condition.
- Maintained accuracy with RF scanners and inventory systems to support efficient operations
- Achieved KPIs above 85% consistently
- Conducted quality checks on clothing and accessories prior to dispatch, ensuring compliance with standards
- Organized and sorted cartons and totes on shelving and pallets to maintain order and accessibility.
- Managed markdowns and inventory updates
- Utilised equipment such as trolleys, box cutters, and held tape dispensers, pallet jacks and pallet wraps.
Retail Assistant
CT Tobacconist & Gift Shop
07.2023 - 03.2024
- Delivered exceptional customer service, fostering strong relationships with regular clients.
- Assisted customers with product selection and recommendations.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Maintained store presentation and ensured efficient handling of cash and EFTPOS transactions to enhance customer experience.
- Processed customer transactions using point-of-sale systems.
- Utilized POS system to process transactions accurately.
- Maintained composure during challenging customer interactions to ensure effective resolution. and applied strong problem-solving and interpersonal skills to resolve conflicts.
Pharmacy Assistant
Chempro
01.2023 - 06.2023
- Handled transactions, returns, and POS operations accurately
- Communicated effectively with customers, colleagues, and pharmacists to ensure smooth operations and customer satisfaction
- Assisted customers in locating products and clarifying promotions to enhance shopping experience
- Encouraged enrollment in customer loyalty programs and addressed product inquiries to strengthen customer relationships
- Restocked shelves and organized displays for promotions to maximize product visibility and availability
- Maintained a clean and organized front of store environment
Kitchen Assistant
Perks Café
05.2022 - 11.2022
- Prepared food and beverages adhering to strict food safety standards.
- Assisted team members during busy service periods to maintain smooth kitchen operations.
- Followed food safety guidelines to ensure safe meal preparation.
- Collaborated with wait staff during peak hours to streamline service flow.
- Maintained kitchen cleanliness while following rigorous hygiene practices.
- Operated effectively under pressure in a fast-paced café environment.
- Implemented proper storage practices for food items to preserve quality and freshness.
Education
Certified Veterinary Nurse - Veterinary Assistant Pathway Course
Online Courses Australia
Online 07-2030
Year 11 semester 2 -
Kingston Learning Collage
Kingston, QLD01-2021
Year 8 – Year 11 -
Flagstone State High
Flagstone Creek, QLD01-2020
Year 7 – Year 8 -
Emmaus Collage
Jimboomba, QLD01-2017
Skills
- Inventory management
- Order processing
- Customer service
- Problem solving
- Time management
- Organizational skills
- Team collaboration
- Retail teamwork
- Collaboration and independence
- Adaptability
- Effective communication
- Verbal communication
- Self-motivation
- Work ethic
Timeline
Warehouse Assistant
City Beach
09.2024 - 04.2025
Retail Assistant
CT Tobacconist & Gift Shop
07.2023 - 03.2024
Pharmacy Assistant
Chempro
01.2023 - 06.2023
Kitchen Assistant
Perks Café
05.2022 - 11.2022
Certified Veterinary Nurse - Veterinary Assistant Pathway Course
Online Courses Australia
Year 11 semester 2 -
Kingston Learning Collage
Year 8 – Year 11 -
Flagstone State High
Year 7 – Year 8 -
Emmaus Collage