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Paige Dennis-Saurine
Summary
Versatile and dynamic professional with a proven track record in customer engagement and kitchen maintenance, honed at Murgon Services Club and other notable venues. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional team collaboration and food preparation skills. Achieved significant improvements in service delivery and hygiene standards, contributing to a positive and efficient working environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Kitchen Hand
Murgon Services Club
05.2023 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Maintained inventory levels, ensuring availability of necessary supplies without overstocking.
Retail Worker
EB Games
08.2022 - 04.2023
- Performed cash, card, and check transactions to complete customer purchases.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Sales Representative
Lex Collective
07.2022 - 04.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Retail Worker
Pets@Play
06.2021 - 06.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
- Answered questions about store policies and addressed customer concerns.
Pizza Chef
Neptunes Pizza
11.2017 - 12.2020
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Maintained a clean workspace, ensuring compliance with health and safety regulations for food handling.
- Reduced food waste by efficiently managing pizza ingredients and rotating stock regularly.
- Trained new staff members in proper pizza preparation techniques, fostering a culture of continuous improvement.
- Enhanced customer satisfaction by crafting high-quality pizzas and maintaining consistency in taste and presentation.
- Managed high-pressure situations during peak hours, maintaining focus on efficient service and consistent product quality.
- Worked closely with front-of-house staff to ensure seamless communication between the kitchen and dining area for accurate order fulfillment and timely service delivery.
Education
Advanced Certificate - Dog Care, Training And Psychology
Course4Me
01-2025
Certificate II - IDMT
Pacific Pines Highschool
01-2019
Certificate II - Hospitality
Aurora
01-2018
No Degree - Responsible Service of Alcohol
Aurora
01-2018
Certificate 3 - Animal Studies
Tafe Queensland
01.2020 - 01.2021
Skills
- Positive Attitude
- Kitchen Cleaning and Maintenance
- Team Collaboration
- Food Preparation
- Kitchen Station Restocking
- Accurate Cash Handling
- Customer Engagement
- Cash Register Operation
- Vegetable and Fruit Preparation
- Hygiene standards
- Stock Rotation
- Workstation setup
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeWork Location
RemoteHybridOn-SiteImportant To Me
Work-life balancePaid sick leaveWork from home optionFlexible work hours4-day work weekAffiliations
- Services Club
Quote
When I look back on my past and think how much time I wasted on nothing, how much time has been lost in futilities, errors, laziness, incapacity to live; how little I appreciated it, how many times I sinned against my heart and soul—then my heart bleeds. Life is a gift, life is happiness, every minute can be an eternity of happiness!
Fyodor Dostoevsky
Software
Microsoft Excel
Microsoft Powerpoint
Typing
Emails
File Management
Spreadsheets
Languages
English
Interests
Animals
Music
Digital Art
Training
Certification
Certificate 2 in Hospitality
Certificate 3 in Animal Studies
RSA
Certificate 2 in IDMT
Currently studying an advanced certificate in dog care, training and psychology
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Kitchen Hand
Murgon Services Club
05.2023 - Current
Retail Worker
EB Games
08.2022 - 04.2023
Sales Representative
Lex Collective
07.2022 - 04.2023
Retail Worker
Pets@Play
06.2021 - 06.2022
Certificate 3 - Animal Studies
Tafe Queensland
01.2020 - 01.2021
Pizza Chef
Neptunes Pizza
11.2017 - 12.2020
Advanced Certificate - Dog Care, Training And Psychology
Course4Me
Certificate II - IDMT
Pacific Pines Highschool
Certificate II - Hospitality
Aurora
No Degree - Responsible Service of Alcohol
Aurora
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