Paige Doidge
Singleton,NSW
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Overview
4
4
years of professional experience
Work History
Crew Member/Crew Coach/Shift Manager/Cafe Manager
McDonald's
Singleton, NSW
07.2020 - Current
- Coordinated with other departments to resolve customer inquiries in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Resolved conflicts between employees or customers in a professional manner.
- Enforced safety standards throughout the store including proper use of equipment.
- Assisted in resolving escalated customer service issues in a timely manner.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Trained new employees on company policies, procedures, and job responsibilities.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured compliance with food safety regulations and quality standards.
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Helped employees accomplish tasks during peak periods.
- Directed and led employees and team members on effective operations, methods and procedures.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained an organized work area to ensure efficient operations.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Adhered to health department regulations regarding food handling procedures.
- Served food quickly for positive guest experiences.
Education
Retail Operations
NSW Education
McDonald's Singleton06-2024
Food Safety Supervisor
NSW Food Authority
McDonald's Singleton06-2024
Mathematics, English, History, Geography, Animal Management, Personal Development, Health and Physical Education, Child Studies
Singleton High School
Singleton, NSW07-2021
Skills
- Honest
- Team Player
- Respectful
- Punctual/ Reliable
- Listening & Communication
- Motivated
- Detail-oriented
- Customer Service
- Safe Food Handling
- Drive-Thru Operations
- Beverage Preparation
- Food Preparation
- Flexible Schedule
- Integrity and Honesty
- Safety
- Teamwork and Collaboration
- Clear Communication
- Cash Handling
- Cleaning
References
- Tiarna West - 0450 304 293
- Beau Mercer - 0499 746 529
- Eleanor Passlow - 0458 822 164
Affiliations
- Netball
- Listening to music
- Cooking
Timeline
Crew Member/Crew Coach/Shift Manager/Cafe Manager
McDonald's
07.2020 - Current
Retail Operations
NSW Education
Food Safety Supervisor
NSW Food Authority
Mathematics, English, History, Geography, Animal Management, Personal Development, Health and Physical Education, Child Studies
Singleton High School
Similar Profiles
Godson JojuGodson Joju
Café Barista at McDonald'sCafé Barista at McDonald's
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's