Summary
Overview
Work History
Skills
Timeline
Generic

Paige Douglas

Melbourne

Summary

Compassionate Support Worker known for high productivity and efficient task completion. Skilled in behavior modification, crisis intervention, and adaptive communication techniques. Excel in empathy, active listening, and patience, ensuring effective support and positive outcomes for individuals in care.

Overview

15
15
years of professional experience

Work History

Support Worker

Self Employed
Hoppers Crossing
07.2022 - Current
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.

Support Coordinator

Yooralla
Melbourne VIC 3000
03.2021 - 06.2022
  • Maintained accurate records of client interactions and services provided.

Community Connections Manager

Yooralla
Melbourne VIC 3000
03.2018 - 03.2021
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Managed risk by developing and implementing effective risk management strategies.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Recreation Coordinator

Yooralla
Melbourne VIC 3000
03.2010 - 05.2018
  • Settled disputes or helped solve other customer concerns.
  • Managed timesheets for recreation staff to provide prompt payment.
  • Scheduled events in recreation facilities and monitored condition of facilities during activities.

Support Worker

Yooralla
Thornbury
02.2010 - 03.2011
  • Assisted in the development of social skills through group activities and one-on-one interactions.
  • Maintained detailed and confidential client records in compliance with privacy regulations.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.

Skills

  • Client assessment
  • Case management
  • Record keeping
  • Budgeting skills
  • Crisis intervention
  • Independent living

Timeline

Support Worker

Self Employed
07.2022 - Current

Support Coordinator

Yooralla
03.2021 - 06.2022

Community Connections Manager

Yooralla
03.2018 - 03.2021

Recreation Coordinator

Yooralla
03.2010 - 05.2018

Support Worker

Yooralla
02.2010 - 03.2011
Paige Douglas