Paige Duncan
Isabella Plains,Australia
Overview
3
3
years of professional experience
Work History
Child and Family Cultutral Officer
west Belconnen child and family center
Canberra , Act
07.2024 - 04.2025
- Facilitated conflict resolution through constructive criticism and support for team dynamics.
- Coordinated resources, ensuring successful project completion and team effectiveness.
- Welcomed new members with comprehensive orientation on group operations and services.
- Maintained high service standards by informing staff of operational issues.
- Cultivated a positive atmosphere to encourage participant engagement during sessions.
- Established decision-making protocols to enhance collaboration within the group.
- Specialized in negotiation and resolution of environmental conflicts regarding resource allocation.
- Trained in compassionate interactions with diverse clients, providing culturally sensitive case management.
Dental Assistant
Gleam Dentistry
Canberra , Act
05.2024 - 06.2024
- Instructed patients about postoperative instructions prescribed by their dentist.
- Established clean, sterile and welcoming environment for patients.
- Explained dental services and payment plans to help patients make informed decisions.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Ordered supplies necessary for daily operations of the practice.
Bookings Clerk
lennock Hyundai
Canberra , Act
11.2022 - 07.2023
- Processed car service bookings through phone and email, ensuring prompt confirmations.
- Addressed customer inquiries and complaints, escalating issues as necessary.
- Maintained a clean, hazard-free workspace to uphold workplace safety standards.
- Delivered professional customer service while managing difficult interactions effectively.
- Ensured clear, concise communication both verbally and in writing with clients.
- Followed up on service quality, guaranteeing resolution of client concerns.
- Demonstrated strong listening skills to understand and meet customer needs.
Babysitter
smith family
Canberra , Act
06.2022 - 10.2022
- Provided regular babysitting services for infants and older children from various families.
- Facilitated school pickups to ensure timely and safe transportation.
- Managed nappy changes, feeding sessions, and bedtime routines effectively.
- Prioritized child safety while attending to individual needs and interests.
Education
Year 11 - Maths and science
Casino High School
North Casino, NSW01.2022
Skills
- Communication Skills
- Professional telephone manner
- Quick learner
- Customer Service
- Information sharing
- Good Listener
- Administration Skills
- Email communication
- General enquiries
- Work environment maintenance
- Computer skills
- Microsoft Office
- Microsoft Word
- Internet usage
- Computer proficiency
- Personal Attributes
- Well mannered
- Approachable
- Courteous
- Honest
- Reliable
- Pleasant
- Impeccable personal presentation
- Customer service
- Cultural sensitivity
- Conflict resolution
- Resource coordination
- Operational efficiency
- Patient education
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Relationship building
- Problem-solving abilities
- Task prioritization
- Innovation and creativity
- Quality assurance
- Goal setting
- Professionalism
Accomplishments
- Attendance at inter-school Maths event in Canberra, 01/01/18
- Selected for multiple High School Sporting Teams
- Volunteering at School Community Events: Catering, Hosting Guests, Set-up and Cleaning up after event
References
Maurice Walker, 0417 398 925
Employable Attributes And Skills
Professional telephone manner – speaking clearly, Quick learner, Attend to Customer Service, Share information both informally and formally, Good Listener, I am able to send and respond to emails, General enquiries, I am capable of ensuring that a work environment is clean, tidy and presentable, Microsoft Office, Microsoft Word, Internet usage, Proficient in using Computers, Well mannered, Approachable, Courteous, Honest, Reliable, Pleasant, Impeccable personal presentation
Languages
English
Professional
Timeline
Child and Family Cultutral Officer
west Belconnen child and family center
07.2024 - 04.2025
Dental Assistant
Gleam Dentistry
05.2024 - 06.2024
Bookings Clerk
lennock Hyundai
11.2022 - 07.2023
Babysitter
smith family
06.2022 - 10.2022
Year 11 - Maths and science
Casino High School