Paige Freeman
Sale ,VIC
Summary
Detail-oriented professional with a strong background in team management and effective communication. Skilled in conflict resolution and problem-solving, consistently enhancing service quality and staff performance in fast-paced dining settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
manager waitress
Khattis curry lounge
Sale , VIC
09.2021 - 12.2025
- Supervised dining room staff to ensure exceptional customer service.
- Coordinated seating arrangements to improve guest flow and comfort.
- Managed reservations and walk-in guests to maintain efficient service.
- Resolved customer inquiries and complaints to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Performed cashier duties such as taking payments and issuing change accurately.
- Served high volume of tables while supervising serving staff to ensure smooth service.
Waitress Trainer
hot cow
Sale , VIC
01.2022 - 05.2024
- Delivered exceptional service to high volume of daily customers, enhancing overall dining experience.
- Ensured guest satisfaction with meals and recommended additional items, contributing to increased restaurant sales.
- Instructed new staff members on food handling procedures and service techniques.
- Calculated charges, issued table checks, and collected payments from customers.
- Offered constructive feedback to servers, fostering skill development and improving service efficiency.
- Demonstrated proper methods of taking orders from customers accurately and efficiently.
Food Service Assistant
sale hospital
Sale , VIC
12.2022 - 04.2023
- Prepared meals adhering to health and safety regulations to ensure quality and safety standards.
- Assisted in serving food to patients and visitors, enhancing dining experience and satisfaction.
- Maintained cleanliness of kitchen and dining areas throughout shifts.
- Checked temperatures of cooked foods using thermometers to maintain safe consumption standards.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Delivered food trays to patients in hospitals or residents in nursing homes.
Waitress Trainer
la prochetta
Sale , VIC
03.2021 - 08.2021
- Trained new waitstaff on menu and service protocols, ensuring consistent quality and adherence to standards.
- Demonstrated accurate and efficient order-taking methods to enhance customer satisfaction.
- Demonstrated effective communication skills to enhance team collaboration.
- Promoted positivity in the workplace by providing encouragement and support to colleagues.
Education
Sale College
Sale, VICSkills
- High volume dining
- Customer service
- Event coordination
- Team management
- Training staff
- Staff monitoring
- Cost control
- Time management
- Problem solving
- Adaptability
- Effective communication
- Conflict resolution
- Relationship building
Certification
currently studying my certificate 4 in mental health through tafe Gippsland.
certificate of attendance of 1-day DV-awareness workshop through lifeline in Morwell.
certificate of attendance of 1-day DV-awareness workshop through lifeline in Morwell.
Timeline
Food Service Assistant
sale hospital
12.2022 - 04.2023
Waitress Trainer
hot cow
01.2022 - 05.2024
manager waitress
Khattis curry lounge
09.2021 - 12.2025
Waitress Trainer
la prochetta
03.2021 - 08.2021
Sale College