Proven track record in enhancing inventory accuracy and customer satisfaction at Bedggoods Motor Group PTY LTD, leveraging knowledge in Excel and a positive attitude. Skilled in financial reporting and fostering strong customer relations, I consistently drive improvements and efficiencies across operations, contributing to significant business achievements. Focused administrator and considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Reliable accounting professional with solid administrative background and good understanding of financial operations and practices. Independently handles accounts receivable tasks and billing while providing clerical office support.
Hi, I’m
Paige Laue
Ballarat,Vic
Summary
Overview
7
years of professional experience
Work History
Bedggoods Motor Group PTY LTD
Stock Controller
04.2023 - Current
Job overview
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Determined and performed appropriate adjustments of authorized stock levels.
- Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
- Supported cash forecasting efforts, helping management make informed decisions regarding available funds allocation.
- Liaised with internal departments to address client inquiries to minimize risk of overdue accounts.
- Improved reporting accuracy by conducting thorough data analyses and identifying discrepancies in financial statements.
- Reconciled accounts with large volume of transactions.
- Maintained accurate financial records through regular account reconciliation and adjustments when necessary.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Entered and maintained departmental records in company database.
Ballarat Indoor Go Karts
Manager
10.2022 - 04.2023
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Promoted a safe racing environment by enforcing company rules and regulations consistently among all patrons.
- Increased repeat business through exceptional customer service and attention to detail in kart preparation.
- Enhanced customer satisfaction by providing friendly and efficient service during go-kart races.
- Supported the growth of the business by participating in local events and engaging with community members to promote the go-kart facility.
- Reduced accidents on the track by vigilantly monitoring racer behavior and intervening when necessary to maintain safety standards.
- Streamlined check-in process for racers by implementing an organized system of waivers, payment collection, and helmet distribution.
- Collaborated with other attendants to maintain cleanliness of facility grounds, ensuring a welcoming environment for guests upon arrival.
- Assisted management in tracking inventory levels for concessions items and maintenance supplies to keep operations running smoothly without disruption due to shortages.
- Boosted revenue by upselling additional attractions, food, and drinks to customers.
- Served as a liaison between racers, spectators, and management to facilitate communication and ensure all parties were informed about race schedules, rules, and changes.
- Facilitated event organization for corporate outings, birthday parties, and team-building events at the go-kart facility.
- Managed race scheduling efficiently to minimize wait times for customers while maximizing track utilization.
- Trained new employees on proper kart operation, safety protocols, and company procedures to ensure seamless integration into the team.
Bedggoods Motor Group PTY LTD
Salesman
06.2022 - 10.2022
Job overview
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Tree Top Tower Hire
Arborist
10.2020 - 10.2022
Job overview
- Felled trees carefully to avoid damage to property and landscape.
- Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
- Consistently met or exceeded job performance expectations, earning positive reviews from both clients and supervisors alike.
- Maintained work vehicles and equipment.
- Used ladders, ropes, harnesses and other protective equipment to climb trees and to identify arboricultural pathology concerns.
- Trimmed and removed tree limbs in contention using safety measures.
- Increased property safety through the removal of hazardous trees and limbs, reducing potential damage risks.
Jojo & Delilah's Cafe
Barista
10.2021 - 06.2022
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Kmart
Team Member
03.2019 - 10.2020
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
KFC
Team Member
07.2017 - 01.2019
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
Education
Fed Uni Ballarat
Certificate III from Agriculture
09.2019
University Overview
Ballarat Christian College Sebastopol, VIC
Year 10
09.2018
University Overview
Skills
- Excel
- Purchase Order Management
- Account Monitoring
- Positive Attitude
- Willing to Learn
- Friendly and Personable
- Order Receiving
- Money Handling
- Invoice Processing
- Bank Deposits
- Financial Reporting
- Customer Relations
Timeline
Stock Controller
Bedggoods Motor Group PTY LTD
04.2023 - Current
Manager
Ballarat Indoor Go Karts
10.2022 - 04.2023
Salesman
Bedggoods Motor Group PTY LTD
06.2022 - 10.2022
Barista
Jojo & Delilah's Cafe
10.2021 - 06.2022
Arborist
Tree Top Tower Hire
10.2020 - 10.2022
Team Member
Kmart
03.2019 - 10.2020
Team Member
KFC
07.2017 - 01.2019
Fed Uni
Certificate III from Agriculture
Ballarat Christian College
Year 10
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