Paige Leeder
Perth,W.A
Summary
Friendly and bubbly administrative assistant with 10+ years of experience in office support roles. Highly dedicated, adaptable, and skilled in planning and problem-solving. Consistently exceeds expectations, embraces change, and delivers exceptional results. Known for strong work ethic, ability to boost morale, and unwavering professionalism who contributes as a valuable team member.
Overview
11
11
years of professional experience
Work History
Receptionist / Administration
Trevors Carpets
09.2020 - 01.2023
- Welcomed arriving visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression..
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Efficiently managed telephone operations, promptly answering and transferring calls to appropriate departments, ensuring effective communication channels.
- Processed EFTPOS payments accurately, maintaining confidentiality and adhering to payment procedures.
- Entered customer invoices and variations into RFMS system with precision, ensuring accurate records and timely processing.
- Coordinated printing and stationery orders, maintaining adequate inventory levels and fulfilling requirements promptly.
- Updated and formatted word and excel documents as needed, ensuring consistency, clarity, and professional presentation.
- Managed fortnightly supermarket orders, ensuring timely and accurate procurement of supplies.
- Maintained confidentiality of information regarding clients and company.
- Maintained and ensured daily upkeep of coffee machine, ensuring clean and functional use for staff..
Office Administration Assistant
Roc Oil & Upstream Product Solutions
01.2016 - 09.2016
- Provide top-tier assistance to Office Managers and Upper Management, ensuring their needs are met and tasks are completed efficiently.
- Deliver superior level of customer service as the face of reception and alerting staff to arrivals of scheduled appointments.
- Efficiently manage telephone queries and directing them to appropriate personnel promptly.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
- Liaised between clients and vendors and maintained effective lines of communication.
- Maintain high level of attention to detail when re-branding large volume of documents, meeting strict deadlines.
- Proficient in daily use of Microsoft programs including Excel, Word, Publisher and Outlook.
- Efficiently coordinate travel arrangements, including flights, accommodations and car rentals, while adhering to site requirements and induction procedures.
- Diligently code and input invoices into system with accuracy.
- Coordinate and schedule meetings and interviews on behalf of HR and Upper Management.
- Utilise shared Outlook calendars with meticulous attention to detail.
- Coordinate corporate meetings, overseeing planning, catering arrangements, and maintaining a professional atmosphere in meeting rooms.
- Ensure stationary and kitchen inventory levels are properly maintained, facilitating smooth operations and minimising disruptions.
- Train new employees on systems and procedures, guaranteeing a seamless transition and successful integration into the company
- Efficiently operated a wide range of office equipment, including computers, printers, copiers, and scanners.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Prioritising high standards of cleanliness and functionality in office and kitchen areas.
Site Administrator - FIFO
Toll Mining Services
09.2011 - 11.2015
- Provide dedicated support to Operations Managers and Crew Supervisors on a daily basis, ensuring efficient workflow and effective communication.
- Responsible for submitting Daily Production and Summary Reports to clients within strict deadlines.
- Monthly reporting, ensuring highest level of attention to detail.
- Manage travel and accommodation arrangements for large workforce (70+) using Workflow and Inflight systems, ensuring seamless logistics.
- Maintained personnel records and updated internal databases to support document management.
- Provide prompt and courteous assistance by promptly answering phone calls, inquiries, and face-to-face interactions, directing them to appropriate team members. Dispatch replies to correspondence in timely manner.
- Efficiently coordinate site inductions for new personnel and visitors, strictly adhering to BCI and FMG processing time frames.
- Organise drug and alcohol tests as well as medical examinations for employees and site visitors, ensuring full compliance with safety regulations.
- Maintain and update staff rosters and training systems, ensuring accurate records and efficient scheduling.
- Liaise with internal and external staff and contractors on a daily basis, facilitating effective communication channels and resolving queries in a timely manner.
- Thoroughly document, compile, transcribe, and distribute accurate meeting minutes daily.
- Order and distribute uniforms, safety equipment, office supplies, and crib supplies while maintaining optimal stock quantities.
- Perform precise data entry, including payroll, trip sheets, and fuel registers.
- Raise purchase orders for accounts payable and reconcile receivables against orders.
- Maintain high level of housekeeping standards in office area and strictly adhere to BC Iron and Toll policies and procedures.
Education
High School Diploma -
Bunbury Senior High School
Bunbury, WA2003
Skills
- AMT
- Greentree
- Inflight
- Maximo
- Preceda
- Proactis
- RFMS
- SAM Kiosk
- SAP
- Sapphire
- Sharepoint - IMS & DMS
- Workflow
Timeline
Receptionist / Administration
Trevors Carpets
09.2020 - 01.2023
Office Administration Assistant
Roc Oil & Upstream Product Solutions
01.2016 - 09.2016
Site Administrator - FIFO
Toll Mining Services
09.2011 - 11.2015
High School Diploma -
Bunbury Senior High School
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