Hardworking employee enthusiastic about learning about Reception, administration field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Hi, I’m
Paige Lidstone
Campbelltown,SA
Summary
Overview
5
years of professional experience
2
Certification
Work History
My Money House
Sales Consultant
10.2023 - Current
Job overview
- Expanded company reach by establishing new connections with potential clients at industry events and appointments.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Provided valuable feedback to company leadership regarding client preferences, helping inform future development initiatives.
- Skillfully managed complex deals by effectively coordinating with internal teams, such as finance and property departments, to ensure timely completion.
- Used consultative sales techniques to understand customer needs and recommend relevant services.
- Maximized customer retention by resolving issues quickly.
- Stayed knowledgeable on latest information, innovations and technological advancements through continuous training.
- learned and used detailed sales presentations to communicate product features and market data.
- Presented services using interactive materials such as videos, charts and slideshows.
- Retained excellent client satisfaction ratings through outstanding service.
- Generated new leads through networking and attending industry events.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Lifeblood
Donor Services consultant
05.2023 - 10.2023
Job overview
- Exceptional communication skills (active listening, verbal and written)
- Ability to provide a memorable customer experience
- Tech-savvy and able to effortlessly use and navigate between multiple software applications
- High attention to detail and data entry accuracy
- Willingness to contribute to a positive and solution-focused team culture
- Ability to handle donor complaints, concerns, and questions
- Ability to problem solve
- Fostered a high level of donor service and satisfaction to drive loyalty
- Analyzed customer feedback to identify areas for improvement in services provided
- Maintained positive relationships with customers by providing knowledgeable advice, accurate information, and prompt follow-up
- Utilized problem-solving abilities to resolve complex customer service issues quickly and efficiently
- Developed effective communication skills while responding to client requests and inquiries promptly and professionally
- Provided customer service to a wide variety of clients, including troubleshooting technical issues and resolving customer inquiries in a timely manner
- Communicated effectively with management regarding any changes or updates to existing policies or procedures.
Woolworths
Online/ Front End Supervisor
04.2022 - 05.2023
Job overview
- Planned, organized, and controlled operations of front-end area
- Coached and mentored team members to ensure proper performance and customer relations skills
- Greeted customers entering the store, responding promptly to needs
- Trained and mentored team members to achieve front-end operational goals
- Completed point-of-sale transactions, maintaining control of cash at registers
- Developed and implemented customer service training for front-end staff
- Resolved customer inquiries and complaints in a timely and professional manner
- Received payment by cash, credit cards, or automatic debits
- Cleaned and sanitized workstations and equipment following regulatory rules and procedures
- Formulated pricing policies for merchandise, according to profitability requirements
- Instructed staff on how to handle difficult and complicated sales and dispatches
- Coordinated purchasing and delivery of items to customers
- Fostered a high level of customer service and satisfaction to drive loyalty
- Assisted with collection, loading, and acceptance of payment for pick-up and delivery orders
- Met or exceeded personal and department sales goals
- Maintained positive working relationships with customers, team members, and leadership
- Received work assignments from the order system to fill orders
- Integrated online retailing strategy with physical and catalog retailing operations
- Filled customer orders by packaging sold items and documentation for direct to boot and by transferring orders to third-party distributors.
Foodland
Supervisor
08.2020 - 04.2022
Job overview
- Delegated tasks to team members according to individual strengths
- Inspected work environment for health and safety hazards and reported findings to manager
- Coordinated employee schedules according to availability and approved shift changes
- Resolved conflicts between team members and departments
- Notified employees of policy and procedure changes to promote overall compliance
- Answered customer questions and made product recommendations according to needs
- Communicated employee, customer, and workplace needs to managers
- Trained customer service representatives on customer service standards, policies, and procedures
- Monitored service desk ticket queues to facilitate timely response and resolution
- Coached and mentored team members to ensure proper performance and customer relations skills
- Kept checkout areas clean and organized by delegating tasks to team members
- Planned, organized, and controlled operations of front-end area
- Resolved customer inquiries and complaints in a timely and professional manner
- Assisted in overseeing accurate and efficient operation of cash registers
- Received payment by cash, credit cards, or automatic debits
- Trained and mentored team members to achieve front-end operational goals
- Greeted customers entering the store, responding promptly to needs
- Developed and implemented customer service training for front-end staff
- Instructed staff on how to handle difficult and complicated sales
- Enforced safety, health, and security rules
- Authorized payments and merchandise returns
- Assigned employees to specific duties.
Bakers delight
Team Member/supervisor
10.2018 - 08.2020
Job overview
- Delegated tasks to team members according to individual strengths
- Received product deliveries and moved materials to designated workplace locations
- Answered customer questions and made product recommendations according to needs
- Notified employees of policy and procedure changes to promote overall compliance
- Taught company procedures to new employees and increased progress by identifying areas of weakness
- Inspected work environment for health and safety hazards and reported findings to manager
- Stocked, prepped, and cleaned bakery to complete daily opening and closing duties
- Kept bakery items fresh by rotating and adjusting temperatures
- Complied with food service and hygiene regulations to maximize health and safety
- Maintained positive working relationships with customers, team members, and leadership.
Education
Trinity College GawlerAdelaide, SA
High School Diploma
11.2020
University Overview
Skills
- Problem-Solving Skills
- Time Management
- Product and Service Sales
- Cash Handling
- Listening Skills
- Delegation and Supervision
- Effective Working Relationships
- Product and Service Knowledge
- Cold calling
- Active listening
- Networking abilities
- Customer service
Certification
- Cert III in individual aged care support
- Cert III in sales
Personal Information
Personal Information
Age: 21References
References
- Jackie Koch, Assistant Manager, Past Manager, (04) 0335-3967, Jackie.250@hotmail.com
- Sujan Shrestha, Assistant Manager, Past Assistant Manager, (04) 5262-1667, Sujan.Shrestha@stores.woolworth.com.au
- Ebony Ramke, Team Member, Co-worker, (04) 5870-6190, Ebony.ramke01@outlook.com
- Kerry Williams, Supervisor, Supervisor, (04) 2107-3125, Kerwilliams@redcrossblood.org.au
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeImportant To Me
Company CultureWork-life balancePersonal development programsTimeline
Sales Consultant
My Money House
10.2023 - Current
Donor Services consultant
Lifeblood
05.2023 - 10.2023
Online/ Front End Supervisor
Woolworths
04.2022 - 05.2023
Supervisor
Foodland
08.2020 - 04.2022
Team Member/supervisor
Bakers delight
10.2018 - 08.2020
Trinity College Gawler
High School Diploma
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