Quinn Mailman

Before commencing full-time employment with the club, I volunteered for 8 years, showcasing my dedication and commitment.

• Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
• Managed budgeting processes, overseeing expenditures and revenue projections to ensure financial stability and support continued growth effectively.
• Implemented effective strategies to foster community engagement, increase club member numbers and revenue streams, resulting in notable and sustainable growth over the last two years.
• Developed and executed varied fundraising initiatives, including sponsorships, acquisition of grants, merchandise sales, events, and online campaigns to drive revenue growth and support club operations.
• Established football coaching programs within local schools, fostering youth participation in football and nurturing future talent within the community.
• Led various club events, from matches and tournaments to fundraisers and community outreach initiatives, ensuring seamless logistics and engaging experiences for participants.
• Established and led the club's social media strategy, driving online engagement and fostering a vibrant community through platforms such as Facebook, Twitter, and Instagram.
• Successfully established and nurtured relationships with local businesses to secure financial support for club initiatives and development projects.
• Reduced turnaround time for project completion through effective resource allocation and team management.

• Assisted brokers in creating client proposals, presentations, and reports, ensuring precision and compliance with regulatory standards.
• Managed client inquiries and requests promptly and professionally, maintaining consistently high levels of client satisfaction.
• Liaised with underwriters and carriers to obtain quotes, bind coverage, and resolve policy-related issues effectively.
• Maintained well-organised electronic and physical filing systems, facilitating easy retrieval of client records and documents.
• Contributed to the enhancement of operational efficiency through the development and implementation of streamlined processes and procedures.
• Provided comprehensive support to senior brokers in policy management, claims processing, and client communications.
• Conducted market research and analysis to assist brokers in identifying suitable insurance products and coverage options for clients.
• Managed clients' financial portfolios with a focus on risk management and diversification to optimise returns.
  Cultivated strong client relationships, earning trust and loyalty through consistent communication and regular portfolio updates.
• Conducted periodic reviews of client accounts to identify areas for improvement or necessary adjustments based on evolving market conditions.

Undertook a part-time position while attending high school and completing my Bachelor of Commerce, transitioning to full-time hours when required or during semester breaks to accommodate workload demands.

• Responsibly repaired and replaced customers' windscreens to a high standard and at an efficient rate, both independently and as part of a team when necessary.
• Also served as a glass technician for flat glass, performing tasks such as cutting, fitting, and installing glass in various commercial and residential buildings.
• Offered expert advice and recommendations to customers on glass care, maintenance, and insurance coverage options.
• Maintained a clean and organised work environment, including the proper disposal of old glass and waste materials.
• Utilised specialised tools and equipment to remove old glass, apply adhesives, and install new glass components with precision and accuracy.
• Worked effectively in fast-paced environments.
• Ensured compliance with safety standards and manufacturer specifications throughout the installation and repair process.