Paige Marketis

• Educated customers on vehicle maintenance, with extensive product knowledge.
• Managed multiple priorities day to day. Checking vehicles in, (driveway attendant), generating invoices from work orders, kept up to date with emails, phone calls and walk in customers. Receipting all invoices a by EOD.
• Consistently met or exceeded targets by upselling products /services when appropriate.
• Working with a range of software simultaneously, SAP, Tune, Podium and all Microsoft products.

*Full time employee*

• Multitasked effectively to simultaneously handle email and telephone enquiries.
• Handled high level of incoming calls, emails and E commerce leads for Tyre orders.
• Performed high level of data entry for stores Australia wide.
• Answered customer calls promptly to avoid on-hold wait times.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

*Full time employee*

• Interacted with customers by phone, email & in-person.
• Liased with councils across Adelaide with reports and data on the clients behalf.
• Liased with drivers via two way radio for quick communication and updates during the day.
• Handled incoming phone calls and answered questions and conflicts from callers.
• Provided quality clerical support through data entry and general administration tasks.

*Casual employee*