Paige Pownell
Forrestfield,WA
Summary
Organised Administrative Professional experienced in village management, tavern utilities and resident services. Delivered operational support through strong communication, multitasking, and problem-solving skills. Focused on improving worker conditions and enhancing guest experiences through systematic assessment and monitoring.
Conscientious Health and Safety Representative known for high productivity and efficiency in task completion. Skilled in risk assessment, emergency response planning and regulatory compliance. Excels in communication, problem-solving, and teamwork to ensure workplace safety and health standards are not only met but exceeded.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Village Administrator / Tavern Utilities/ HSR
Mount Gibson Iron
Koolan Island , WA
06.2023 - Current
- Oversaw daily village operations and resident services to ensure smooth functionality.
- Monitored tavern utilities, conducting usage checks and reporting issues to maintain operational efficiency.
- Coordinated maintenance requests, contractors, and work orders to ensure timely resolutions.
- Resolved resident inquiries and delivered front-line support to enhance satisfaction.
- Assisted with village events, activities, and resident communications to enhance engagement.
- Facilitated ad-hoc bookings to optimize space and resource utilization. for rooms, transport, and facilities.
- Uploaded HACCP documents for regulatory compliance and safety assurance. and maintained compliance records consistently.
- Utilized INX software for reporting, incident logging, and administrative functions.
- Conducted regular safety inspections to identify hazards and ensure compliance.
- Developed and delivered safety training programs for new employees and contractors.
- Monitored workplace conditions to promote a culture of safety awareness.
Medical Reception Assistant
Fremantle Dermatology
Freamntle , WA
01.2023 - 05.2023
- Assisted patients professionally and courteously, improving satisfaction and comfort during visits.
- Managed phone calls and inquiries to provide timely information, enhancing patient communication.
- Managed phone calls and inquiries to ensure timely responses.
- Assisted patients professionally and courteously enhancing overall experience.
- Ensured a clean, organized and welcoming reception area for patients.
- Executed administrative tasks, including scanning, filing, and data entry, to streamline office operations.
Reservation Clerk & Ad-Hoc Housekeeping
Exmouth Escape Resort
Exmouth & Perth, WA
01.2021 - 12.2022
- Coordinated reservations, cancellations, and booking enquiries remotely to ensure optimal guest experience.
- Handle guest communications, check-in coordination, and booking updates.
- Maintain accurate booking records and update accommodation management systems.
- Delivered customer service support via phone and email, addressing inquiries and resolving issues promptly.
- Liaise with on-site staff to ensure rooms are prepared and guest needs are met.
- Conducted ad-hoc housekeeping duties during school holidays, ensuring rooms met cleanliness standards and guest readiness.
- Travel to site during school holidays to perform ad-hoc housekeeping duties.
Education
Certificate IV Training & Assessment -
Pinnacle Safety & Training
Perth WA 07.2026 - 07.2026
Certificate III In Business -
IVET Institute PTY LTD
Perth, WACertificate IV In Community Services -
Fremantle Education Centre INC
Perth, WACertificate IV Work, Health & Safety -
Pinnacle Saftey & Training
Perth, WASkills
- Policy development
- Workplace compliance
- Incident management
- Data management
- Records coordination
- HACCP standards
- Administrative assistance
- INX software
- Event management
- Customer service
- Effective communication
Certification
Management of Licenced Premises (MLP) 2
Timeline
Certificate IV Training & Assessment -
Pinnacle Safety & Training
07.2026 - 07.2026
Village Administrator / Tavern Utilities/ HSR
Mount Gibson Iron
06.2023 - Current
Medical Reception Assistant
Fremantle Dermatology
01.2023 - 05.2023
Reservation Clerk & Ad-Hoc Housekeeping
Exmouth Escape Resort
01.2021 - 12.2022
Certificate III In Business -
IVET Institute PTY LTD
Certificate IV In Community Services -
Fremantle Education Centre INC
Certificate IV Work, Health & Safety -
Pinnacle Saftey & Training