Summary
Overview
Work History
Education
Skills
References
Timeline
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Paige rose-taupo

Paige rose-taupo

Mickleham,Australia

Summary

Highly motivated and customer-oriented professional with a proven track record of delivering outstanding service and creating meaningful connections with clients. Known for my exceptional communication skills and a genuine passion for understanding and meeting customer needs, I go above and beyond to ensure satisfaction. I pride myself on being reliable, approachable, and always ready to assist in any way possible, regardless of the situation.

As a family-oriented individual, I bring a strong sense of loyalty, empathy, and teamwork to the workplace. I believe that building trust and fostering positive relationships is key to both personal and professional success. Whether interacting with customers, collaborating with colleagues, or managing tasks independently, I approach each challenge with a can-do attitude, determination, and a commitment to delivering my best work.

My dedication to quality service, paired with my personal values, ensures that I remain adaptable, efficient, and focused on achieving the best possible outcomes for the team and the customers I serve.

Overview

4
4
years of professional experience

Work History

Customer Service

Good Guys
Melbourne, Australia
08.2024 - Current
  • Company Overview: Customer Service (Head Office, Melbourne)
  • Communicate with customers and contractors about their bookings, etc.
  • Processing of refunds.
  • Train new starters.
  • General emailing and admin duties.
  • Assisting the team when managers or team leaders are away.
  • Assist with the training of new staff.
  • Demonstrated expertise in handling escalated customer service calls.
  • Resolved customer service issues as needed.

Security Officer

Allied Security
Wellington, New Zealand
01.2024 - 07.2024
  • Company Overview: Security Officer (Wellington, Nz)
  • Assisting DIA staff with accessing areas required within the National Library and Archives.
  • Working in the control room, overseeing systems and interacting with the public.
  • Provided swipe card access to staff.
  • Documented incidents and prepared detailed reports for management review.

Caregiver

Summerset Retirement Village
Wellington, New Zealand
07.2023 - 01.2024
  • Company Overview: Caregiver (Kenepuru, Wellington)
  • General care for the elderly includes bathing, personal care, and other services.
  • Helping with feeding, lifting, and using machinery where needed, as well as general housekeeping.
  • Caregiver (Kenepuru, Wellington).
  • Engaged residents in social activities to promote mental wellness.
  • Provided companionship and emotional support to enhance residents' quality of life.
  • Maintained clean and well-organized environment for client happiness and safety.

Dispatch

HUME Doors & Timber
Campbellfeild, Australia
03.2023 - 05.2023
  • Company Overview: Dispatch (Campbellfeild, Melbourne)
  • Picking and packing door frames and hardware.
  • Loading and unloading trucks, as well as communicating with truck drivers and booking systems.
  • Frame prep and general housekeeping.
  • Dispatch (Campbellfield, Melbourne)
  • Ensured that all paperwork was completed accurately prior to dispatch for each trip.

Team Member

Mitre 10 Mega
Porirua, New Zealand
10.2021 - 11.2022
  • Company Overview: Team Member (Porirua, Nz)
  • General customer service, including returns and product knowledge.
  • Operated cash register and processed customer transactions efficiently.
  • Collaborated with team members to restock inventory on shelves.
  • Trained new employees on store policies and operational procedures.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Education

Aotea College
Porirua
12.2022

NCEA Level 1 -

Sacred Heart College
Lower Hutt
12.2020

Skills

  • Fast learner
  • Employee training
  • Problem solving
  • Punctual
  • Perceptive
  • Prioritizes
  • Team player

References

References available upon request.

Timeline

Customer Service

Good Guys
08.2024 - Current

Security Officer

Allied Security
01.2024 - 07.2024

Caregiver

Summerset Retirement Village
07.2023 - 01.2024

Dispatch

HUME Doors & Timber
03.2023 - 05.2023

Team Member

Mitre 10 Mega
10.2021 - 11.2022

Aotea College

NCEA Level 1 -

Sacred Heart College
Paige rose-taupo