Janine Brennan
Carrum Downs,VIC
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy.
Approach each work day with energy and enthusiasm, knowing every effort is made to provide an excellent standard of service.
Overview
34
34
years of professional experience
Work History
Health & Well Being Coach
Isagenix
01.2018 - Current
- Provide ongoing motivation and guidance to help clients overcome challenges and maintain progress toward their goals.
- Create informative resources for clients such as meal plans, recipe ideas, and shopping lists, simplifying their journey towards better health choices.
- Assist clients in achieving weight loss goals through tailored meal plans and consistent coaching support.
Personal Carer to My Parents
For Family
04.2014 - Current
- Provide transportation to medical appointments and social engagements, supporting my parents independence and community involvement.
- Support my parents with mental support and physical activities to accomplish quality of life and sustain needs.
- Collaborate with healthcare professionals to deliver comprehensive care tailored to individual patient needs.
- Engage my parents in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintain clean personal areas and prepared healthy meals to support my parents nutritional needs.
- Manage documentation pertaining to my parents medical conditions & treatments administered.
Mary Kay Independent Sales Consultant
MARY KAY
04.2016 - 06.2018
- Cosmetic Sales Consultant/ Self-starter/Promoter
- Conveyed love of products sold and devotion to company, customers and brand in sales presentations to establish credibility and make personal connections with clients.
- Attended industry events regularly for networking purposes, expanding professional connections within the field.
- Expanded client base through effective networking and referrals, leading to significant business growth.
Advertising Sales Account Manager
NEWSCORP
07.2012 - 03.2015
- Managed a large portfolio of clients
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Cold call and site visit prospects to offer advertising services and develop new business
- Advise customers of advertising options and assist them to select the most suitable product
- Provide readership and distribution statistics for the targeted areas
- Explain the benefits and how the advertising will help promote their business in the most effective way
- Prepare sales contracts, illustration proofs and submit for client approval
- Build a positive rapport with clients to establish trusting relations and stimulate repeat business
- Monitor own KPIs to ensure sales targets are met or exceeded
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Sales Manager & Consultant
UNDERCOVERWEAR FASHION
11.2004 - 07.2011
- Coach & support a team of consultants with sales techniques, promotions & company expectations, to achieve KPI’s & personal development
- Consult & manage in home fashion demonstrations
- Develop client relationships both new and ongoing
- Coach and support the host to run effective demonstrations
- Market sales promotions and fashion parades
- Monitor own KPIs to ensure sales targets are met or exceeded
- No.1 sales in the region for 6 consecutive years
Senior Media Consultant
FAIRFAX NEWSPAPERS
05.2001 - 07.2002
- Report to the Sales Manager
- Manage a large portfolio of key geographic client accounts
- Cold call and site visit prospects to offer advertising services and develop new business
- Advise customers of advertising options and assist them to select the most suitable product
- Monitor own KPIs to ensure sales targets are met or exceeded
Sales Account Manager
REALESTATE.COM.AU
07.1999 - 04.2001
- Report to the Sales Manager
- Source appointments with agents to advertise vendor’s properties on realestate.com.au
- Develop and grow the geographic client base
- Attend real estate office sales appointments in the Mornington and Bellarine Peninsula territories
- Assist real estate agencies to design and update their company websites
- Monitor own KPIs to ensure sales targets are met or exceeded
Sales Manager
WESTCO JEANS
06.1993 - 06.1994
- Sales & Merchandising of company store
- Managing staff & roosters
- Achieving budgets/KPI’s
Sales Manager & Consultant
UNDERCOVERWEAR FASHION
03.1991 - 06.1993
- Coach & support a team of consultants with sales techniques, promotions & company expectations, to achieve KPI’s & personal development
- Consult & manage in home fashion demonstrations
- Develop client relationships both new and ongoing
- Coach and support the host to run effective demonstrations
- Market sales promotions and fashion parades
- Monitor own KPIs to ensure sales targets are met or exceeded
- No.1 sales in the region for 6 consecutive years
Education
Certificate of Completion - Health, Fitness And Well Being
Womens Spirit Project
Carrum, VIC06.2024
Certificate IV in Business Administration -
TECHNOLOGY INSTITUTE
01.2012
Certificate III in Business -
TECHNOLOGY INSTITUTE
01.2011
Certificate of Fitness & Aerobic Instructor - Health And Fitness
Gym
Melbourne06.1995
High School Diploma -
PADUA COLLEGE
Mornington, VIC12.1989
Skills
- Effective Communication
- Group leadership
- Building Relationships
- Collaborative Approach
- Ethics and integrity
- Time Management
- Problem-solving skills
- Practiced listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Outgoing Personality
- Upselling
- Building rapport
- Sales Development
Tel
0418 148 478
References
- Donna Harrison: HR/Payroll Manager 0411 062 821
- Darren Whyte: Tenancy Delivery Manager 0474 022 152
Timeline
Health & Well Being Coach
Isagenix
01.2018 - Current
Mary Kay Independent Sales Consultant
MARY KAY
04.2016 - 06.2018
Personal Carer to My Parents
For Family
04.2014 - Current
Advertising Sales Account Manager
NEWSCORP
07.2012 - 03.2015
Sales Manager & Consultant
UNDERCOVERWEAR FASHION
11.2004 - 07.2011
Senior Media Consultant
FAIRFAX NEWSPAPERS
05.2001 - 07.2002
Sales Account Manager
REALESTATE.COM.AU
07.1999 - 04.2001
Sales Manager
WESTCO JEANS
06.1993 - 06.1994
Sales Manager & Consultant
UNDERCOVERWEAR FASHION
03.1991 - 06.1993
Certificate of Completion - Health, Fitness And Well Being
Womens Spirit Project
Certificate IV in Business Administration -
TECHNOLOGY INSTITUTE
Certificate III in Business -
TECHNOLOGY INSTITUTE
Certificate of Fitness & Aerobic Instructor - Health And Fitness
Gym
High School Diploma -
PADUA COLLEGE
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