Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paige Stephen

Driver Assistant
Wallsend,Australia

Summary

27 year old female Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organisational goals. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Second Person

Railtrain Holdings Group
01.2024 - Current
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met
  • Complete take3 for shifts to ensure it is safe to complete job requirements
  • Assist the driver with train movements
  • Stabling and security of train
  • Shunt movements
  • Radio communication
  • Cross calling signals and restrictions
  • Rollby and train examinations
  • Call car driving to relief locations

Chef

Civeo Mining Industry
04.2023 - 12.2023
  • Working alongside a small team of chefs on a daily basis on a14/7 roster preparing al a carte meal
  • Worked under the direction of the Executive Chef, Head Chef and Sous Chef
  • Working with a wide range of fresh seafood and learning how to prepare, cook and serve correctly
  • Adapting to menu changes of daily specials with a rotating3 weekly menu
  • Bulk preparation of fruit, vegetables, cooking and carving of various meats
  • Batch cooking of recipes
  • Kept up to date with current culinary trends, as well as health and safety regulations
  • Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards
  • Checked quality of raw materials before use
  • Inspected kitchen equipment for cleanliness and functionality prior to use
  • Trained new chefs on proper cooking techniques and menu items
  • Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality

Crew Member

McDonalds
12.2011 - 12.2023
  • Started as a crew member in NSW stores learning customer service area, cleaning, and sanitation, service on POS system in the store, counter, drive thru, production line in the kitchen, working on grill section and deep fryers
  • In2014 I became a Crew Trainer; leading and training individuals and teams of up to5 people at any given time in all areas of the restaurant, both in theory and practical work on the floor
  • In2016 I became an area leader for each section; Front area service, drive-thru service area and Back area in kitchen, completing my Certificate II in retail, and leading a team of up to8 people
  • Furthering my training skills, whilst leaning management and delegation skills
  • Developing into a Shift Assistant in late2016 – early2017 learning to run shifts alongside shift supervisors and department leaders
  • In December2017 I completed my management training at the McDonalds University in Sydney
  • Achieving competency in all manager duties, running shifts independently, such as ordering, cash control procedures, delegations skills, respect of staff, safety and security procedures, entering any waste in the recording system, further training in ordering and receiving and packing away orders
  • In2018 I gained further responsibility leading delivery orders, learning detailed stocktake under Product Quality Department Manager
  • Adhered to health department regulations regarding food handling procedures
  • Resolved customer complaints in a professional manner
  • Provided excellent customer service to maintain a positive atmosphere for guests
  • Processed takeout orders quickly to ensure timely delivery of meals
  • Answered phone calls promptly to provide accurate information about menu items or prices
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Performed cashier duties such as taking orders, collecting payments and providing change
  • Checked expiration dates on all products before serving them to customers
  • Monitored quality of food served to ensure it met company standards for presentation and temperature
  • Served food quickly for positive guest experiences

Apprentice Chef

The Growers Shoalhaven
11.2020 - 03.2023
  • Assisted team, Sous Chef and Head Chef daily preparing service in Modern/Western Australian cuisine
  • Worked under the direction of Head Chef and Sous Chef
  • Learned the essentials of handling a variety knife skill
  • Adapted to new seasonal menu changes
  • Made food to order on a variety of sections throughout the kitchen; Larder, Dessert, Fryer, Grill, Woodfire Pizza Oven, Pans
  • Assisting with functions alongside the function chef
  • Growing, picking and utilizing vegetables and herbs at hand that were planted in the workplace garden, as well as maintaining the grounds of the gardens
  • Daily ordering of fruits, vegetables, meats, seafood, poultry, kitchen equipment alongside the head chef
  • Followed safety protocols when operating kitchen machinery such as blenders and mixers
  • Managed waste appropriately by separating recyclables from non-recyclable items

Education

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Charlie Bell School of Management NSW

certificate III - Commercial Cookery

TAFE NSW Bomaderry

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Charlie Bell School of Management NSW

High School Diploma - undefined

Shoalhaven High School
Nowra

Skills

  • Troubleshooting
  • Customer relations
  • Problem resolution
  • Communication
  • Organization and time management
  • Multitasking Abilities
  • Friendly, positive attitude
  • Analytical and critical thinking
  • Maintenance & repair
  • First Aid/CPR

Certification

  • Year12 Higher School Certificate,2015
  • Certificate II Hospitality,2015
  • Certificate II Retail,2016
  • Shift Manager Excellence Course at Hamburger University,2017,2023
  • Certificate III Commercial Cookery2022
  • First Aid,2017,2023
  • Fire training,2017,2021-2023
  • Certificate IV Train Driving in progress

Timeline

Second Person

Railtrain Holdings Group
01.2024 - Current

Chef

Civeo Mining Industry
04.2023 - 12.2023

Apprentice Chef

The Growers Shoalhaven
11.2020 - 03.2023

Crew Member

McDonalds
12.2011 - 12.2023

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Charlie Bell School of Management NSW

certificate III - Commercial Cookery

TAFE NSW Bomaderry

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Charlie Bell School of Management NSW

High School Diploma - undefined

Shoalhaven High School
Paige StephenDriver Assistant