Paige Walker
Perth,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Gaming/Bar Manager
01.2024 - 09.2025
- As a Gaming/Bar Manager, I oversaw daily operations for both the gaming and bar areas, ensuring a safe and welcoming environment.
- I implemented safe gambling practices and compliance with RSA and RSG standards while training and developing staff to deliver exceptional customer service.
- In the gaming area, I managed cash handling for large sums, adhering to security processes to minimize risk.
- I produced monthly reports on gaming income and compliance, consistently exceeding KPI goals.
- Attending seminars on gambling addiction helped me support patrons effectively, alongside maintaining gaming machines for optimal performance.
- In the bar and restaurant, I managed stock levels, coordinated orders, and ensured food safety standards, enhancing the customer experience through efficient table service.
- My commitment to operational excellence and customer satisfaction drove the success of both departments.
Shift Manager
McDonald's
01.2020 - 01.2024
- As a McDonald's Manager, I was responsible for the comprehensive management of daily operations, focusing on delivering exceptional customer service and maintaining high standards of food quality.
- My duties included training and developing staff to ensure a skilled and motivated team, as well as hiring new employees to meet operational needs.
- I managed inventory levels, conducted regular stock assessments, and coordinated supply orders to optimize efficiency.
- I also implemented food safety testing protocols, ensuring compliance with health regulations and maintaining a safe environment for both staff and customers.
- Additionally, I covered shifts as needed to support team scheduling and monitored key performance indicators (KPIs) to assess operational performance and drive improvements.
- My role required strong leadership, effective communication, and a commitment to achieving organizational goals.
Customer Service Staff
Noodle Box
01.2017 - 01.2020
- In my role as Customer Service Staff at Noodle Box, I took customer orders and managed takeaway services, including those from Uber Eats and DoorDash.
- I assisted in food preparation while adhering to food safety standards and handled cash transactions, ensuring accurate records and balanced registers.
- My position required attention to detail and operational efficiency in a fast-paced environment.
Education
Year 12 Graduate -
Merrimac State High School
Gold Coast, QLD11-2021
Skills
- Cash handling
- Stock management
- Cleanliness
- POS systems
- Time management
- Complaint handling
- Attention to detail
- Customer relations
Certification
- First Aid certified
- RSA
- RSG
- Food safety certified
- cert III in business retail
Timeline
Gaming/Bar Manager
01.2024 - 09.2025
Shift Manager
McDonald's
01.2020 - 01.2024
Customer Service Staff
Noodle Box
01.2017 - 01.2020
Year 12 Graduate -
Merrimac State High School