Paige Wilson-Kaminski
Gold Coast
Summary
Account professional with extensive background in business management and customer relationships. Known for meticulous attention to detail and ability to streamline complex processes for improved efficiency. Highly collaborative team player committed to achieving results and adapting to dynamic business needs.
Overview
4
4
years of professional experience
Work History
Account Officer
Nick Walker Constructions
10.2024 - 02.2025
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Enhanced accuracy in account reconciliations by closely reviewing transactions for discrepancies or errors before finalizing financial statements.
- Responded to requests for information and resolved issues quickly.
- Assisted in budget preparation and monitoring, contributing to cost-saving measures across the organization.
Account Manager/Business Development Manager
Australian Radio Network
01.2024 - 10.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Medical Receptionist
North Queensland X- Ray
01.2023 - 01.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Customer Service Representative
Spotlight
08.2021 - 02.2023
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Kirwan State High School
11-2021
Skills
- Sales experience
- Client relationship management
- Strategic planning
- Goal oriented
- Call center experience
Timeline
Account Officer
Nick Walker Constructions
10.2024 - 02.2025
Account Manager/Business Development Manager
Australian Radio Network
01.2024 - 10.2024
Medical Receptionist
North Queensland X- Ray
01.2023 - 01.2024
Customer Service Representative
Spotlight
08.2021 - 02.2023
High School Diploma -
Kirwan State High School
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