Paisley Ireland
Rockhampton,QLD
Summary
I am a responsible, highly compassionate and dedicated receptionist with over 3 years of experience. I am seeking to transition into an new field, leveraging skills developed in fast-paced medical office environment. Excel at managing patient interactions, scheduling, and administrative tasks with efficiency and professionalism. Dedicated to providing exceptional service and contributing to positive team dynamic in new role.
Overview
3
3
years of professional experience
Work History
Level 4 Medical Receptionist
Wandal Medical Centre
02.2022 - 09.2023
- Patient-focused medical receptionist with experience from February 23rd 2022 to September 27th 2023.
- Responsibilities included:
- Greeting patients upon arrival.
- Provide positive and courteous customer service at both the reception desk and over the phone for multiple clinics and patients while maintaining a professional presence.
- Handling patient records and results.
- Following confidentiality procedures at all times.
- Identifying Patients with the 3 point patient identification check process.
- Programs used:
- Medical Director
- Pracsoft
One week work experience
Country Allure
Blackwater, Qld
07.2020 - 07.2020
- Over the school holidays I spent one great week participating in work experience at Country Allure in Blackwater Qld. During the course of the week, I Completed the following jobs.
- Picking 100+ online orders to be shipped out the same day.
- Assist photographer staff in product photography and inventory.
- Jewelry making.
- Wrapping and packaging online orders.
Education
Completion Certificate - Grade 12
Rockhampton State High School
01-2021
Completion Certificate II - Business
Rockhampton State High School
Completion Certificate II - Skills for Work and Vocational Pathways
Rockhampton State High School
Completion Certificate HLTAID009 - Provide Cardiopulmonary Resuscitation
Rockhampton State High School
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Patient registration
- Payment collection
- Medical billing
- Medical records management
Timeline
Level 4 Medical Receptionist
Wandal Medical Centre
02.2022 - 09.2023
One week work experience
Country Allure
07.2020 - 07.2020
Completion Certificate II - Skills for Work and Vocational Pathways
Rockhampton State High School
Completion Certificate HLTAID009 - Provide Cardiopulmonary Resuscitation
Rockhampton State High School
Completion Certificate - Grade 12
Rockhampton State High School
Completion Certificate II - Business
Rockhampton State High School