Paityn Montague
Upper Mt Gravatt,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Queensland Shared Services
09.2018 - Current
- Queensland Ambulance Payroll, Knowledge on multiple payroll systems (Aurion and Lattice), Administrative Assistant, Customer Service, Training new staff, Payroll and Establishment services, Efficient in Microsoft products including Excel (macros and formulars), Word, PowerPoint, Outlook, Mailing and filing, Banking, Tax and superannuation knowledge
Higher Duties
12.2023 - 02.2024
- Supervisor to a team of AO3s and AO2s, Daily integrity report analysis, Answering customer enquiries, Managing teams workflows and answering any questions they have, Organising leave schedules, Working closely with team leader, Addressing work concerns with team in an effective but professional manner
High Duties
09.2023 - 12.2023
- Preforming face to face and online training, Updating/creating Work Instructions and Checklists, Creating presentational documents including PowerPoint, Videos, How to guides, Practice documentation, Organising New Starter requirements and accesses, Induction and onboarding training, Maintaining a close relationship with internal team and other payroll teams to ensure smooth transitions
Subway
03.2017 - 09.2018
- Customer service, Training new staff, Food Prep, Cleaning duties, Baking, Opening Store, Closing Store, EFTPOS and cash handling, Receiving orders
Warana Beach Bakery
05.2014 - 02.2017
- Customer service, Cleaning front area and back area, Morning shift/preparing store, Closing shift, Preparing food, Food count, Record keeping (temperatures and deliveries), Order taking, Answering phone enquiries, EFTPOS and cash handling
Mr Toys Toyworld Kawana
10.2014 - 02.2016
- Customer service, Accepting deliveries and transferring stock, Stocktake, Packing and unpacking stock, Ordering stock, Stock shelves, Customer orders, EFTPOS and cash handling, Answering phone enquiries, Working as part of a team and independently
Education
Mountain Creek State High School 2012 - 2016
Skills
- Customer Service
- Relationship Building
- Organisational Skills
- Supervision and Leadership
- Active Listening
- Public Speaking
- Networking
- Cultural Awareness
- Data Entry
- Time Management
- Collaboration
- Computer Skills
- Training Delivery
- Attention to Detail
- Orientation and Onboarding
- Effective Communication
- Problem-Solving
- Team Collaboration
- Written Communication
- Task Prioritisation
- Interpersonal Skills
Accomplishments
- 2016 Senior Certificate (QCS)
- 2017 University placing - Double degree in Bachelor of Criminology and criminal Justice/Bachelor of Information Technology
- Various sporting achievements including volleyball, netball and Rugby League
- Committee member - Easts Mount Gravatt Junior Rugby League Club - 2023 to present
Employability Skills
- Excellent communication skills
- Ability to work under pressure
- Reliable
- Punctual
- Hard working / Hands on
- Trustworthy
- Ability to work independently and as part of a team
- Good at problem solving
- Organised and tidy
Certificates Courses Completed
- Certificate II Hospitality
- Responsible Service of Alcohol
Hobbies and Interests
- Music
- Traveling
- Reading
- Sport
- New experiences
- Health and fitness
References
Julie Darrigo, Queensland Shared Services, 3021 5390 / 0434 281 076
Helen Toonen, Queensland Shared Services, 0409 496 489
Leilani Avea (Personal), 0401 075 802
Timeline
Higher Duties
12.2023 - 02.2024
High Duties
09.2023 - 12.2023
Queensland Shared Services
09.2018 - Current
Subway
03.2017 - 09.2018
Mr Toys Toyworld Kawana
10.2014 - 02.2016
Warana Beach Bakery
05.2014 - 02.2017
Mountain Creek State High School 2012 - 2016
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