Pakkawalun Joomponsri
Sydney,NSW
Summary
Hospitable Assistant Front of House Manager leverages interpersonal and communication skills to lead, influence and encourage staff and deliver outstanding experiences for guests.
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Performs well under pressure and thrives in fast paced high-volume environments.
Overview
3
3
years of professional experience
Work History
F&B Gaming Attentdant
Young Hotel
09.2023 - Current
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines and out-of-order games to supervisor.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
F&B Gaming Attendant
JDA
05.2023 - Current
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines and out-of-order games to supervisor.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
FOH Supervisor & Bartender
Muummaam Restuarant
04.2021 - Current
- Provided exceptional, friendly, and fast service
- Skillfully anticipated and addressed guests’ service needs
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Consistently to quality expectations and standards
- Appropriately suggested additional items to customers to increase restaurant sales
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods
- Organize booking and be the host someday
- Can make and prepare the ingredients all drink menu
- Have knowledge and present to customer about wine, spirit, cocktail
- Manage and organize all drink for ordering to supplier
- Kept bar presentable and well-stocked to meet customer needs.
- Created cocktail its called “Sea sight martini” on the menu.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
Assistant Barista
Bar Lucio
09.2021 - 12.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Education
Some College (No Degree) -
Ashley English
Sydney, NSWKitchen Management
ABM Further Education
Sydney, NSW03.2025
Advance diploma - Marketing communication
ECA College
Sydney, NSW03.2020
Bachelor of Home Economics Education -
Kasetsart University
2016
Skills
- Customer service and operation experience
- Supervisor Skills Training
- Bartender skill
- Problem solving skill
- Good organizational and time management skills
- FOH Assistance
Reference
- Eric (Manager Muummaam barangaroo) 042 306 2889
- Mickey (Licensee of Muummaam barangaroo) 043 338 0889
Timeline
F&B Gaming Attentdant
Young Hotel
09.2023 - Current
F&B Gaming Attendant
JDA
05.2023 - Current
Assistant Barista
Bar Lucio
09.2021 - 12.2021
FOH Supervisor & Bartender
Muummaam Restuarant
04.2021 - Current
Some College (No Degree) -
Ashley English
Kitchen Management
ABM Further Education
Advance diploma - Marketing communication
ECA College
Bachelor of Home Economics Education -
Kasetsart University
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