Pak Lam Bevis Chin
Gold Coast,QLD
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
2
2
years of professional experience
Work History
Sporting Goods Salesperson
Foot Locker Hong Kong
08.2019 - 10.2019
- Handled day-to-day operational activities in the athletics store.
- Assisted customers in the athletics store, explaining product features and benefits.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Managed cash and credit transaction while ensuring adherence to security practices.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Travel Gear Salesperson
TUMI HK
10.2019 - 12.2019
- Greet customers and ascertain what each customer wants or needs.
- Provided information about product features and promotions.
- Help shoppers locate items, recommend suitable products, organise merchandise on the sales floor, and assemble in-store displays.
- Increased sales and customer satisfaction through personalized servicing.
- Managed cash and credit transaction while ensuring adherence to security practices.
- Clean shelves, counters and tables
Electronics Salesperson
German Pool
11.2020 - 01.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
Bachelor of Science - Marine Science
Griffith University
Gold Coast, QLDSkills
- Critical Thinking and Active Learning
- Computers and Electronics
- Proficient in Microsoft Office Suite
- Customer and Personal Service
- Sales Process & Presentations
- Store Maintenance and Organisation
Languages
English
Professional Working
Cantonese
Native or Bilingual
Mandarin
Professional Working
Timeline
Electronics Salesperson
German Pool
11.2020 - 01.2022
Travel Gear Salesperson
TUMI HK
10.2019 - 12.2019
Sporting Goods Salesperson
Foot Locker Hong Kong
08.2019 - 10.2019
Bachelor of Science - Marine Science
Griffith University
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