PALACE SIROLLI
HELENA VALLEY,Australia
Summary
I am a well-organized, well-presented individual who learns quickly and will always apply myself to the best of my abilities. I am proactive, enjoy the challenge of problem-solving, and work well in a team environment. I am a hardworking individual, bringing enthusiasm and a positive attitude to any new challenge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Support
Metcash
Canning Vale, Western Australia
10.2023 - Current
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Developed processes and procedures for operations support activities.
- Created detailed documentation on processes and procedures related to operations support activities.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Composed letters, reports, emails, and other written correspondence as required by management staff.
- Processed invoices for payment using accounting software applications.
- Handled confidential documents in an organized fashion according to established protocol.
- Monitored progress on projects assigned by upper management.
- Answered questions from customers regarding products and services offered by the company.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Casual Team Member
Coles
Midland
07.2021 - Current
- Provide customers with high quality service while anticipating their needs and wants to ensure customer satisfaction
- Regularly ensured all shelves were stocked in a neat fashion for better inventory control and customer access
- Organise and bag groceries for customers on checkouts
- Assisted checkouts - self serve coach
- Interacted with customers, manage product transactions, resolve customer conflicts and answering questions, while advancing customer service and verbal communication skills
Casual Team Member
Hungry Jacks
Midland
07.2020 - 06.2021
- Operated drive through services including taking orders, handling payment, and food delivery in a prompt and friendly manner
- Greeted customers and handled payments via a POS system
Education
St Anthony's Primary School
La Salle College
Mundaring Christian College
Skills
- Friendly
- Team Collaboration
- Problem solving
- Communication
- Situational awareness
- Time management
- Daily Operations Support
- Office workflow support
- Cash Register Operations
- Customer Service
- Technical Documentation
- Office Administration
- Documentation And Reporting
- Administrative Support
- Document Management
- Goal Setting
- Flexible Schedule
- Personable and Approachable
- Microsoft Excel
Certification
- WA RSA - Clear To Work - SITHFAB021
References
References available upon request.
Timeline
Operations Support
Metcash
10.2023 - Current
Casual Team Member
Coles
07.2021 - Current
Casual Team Member
Hungry Jacks
07.2020 - 06.2021
St Anthony's Primary School
La Salle College
Mundaring Christian College
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