Palak Walia

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.Trauma-informed care and psychosocial support
• Recovery-oriented practices
• Engagement and relationship-building with diverse individuals
• Effective communication and interpersonal skills
• Team collaboration and independent work
• Family-inclusive support strategies
• Cultural competence and awareness of Aboriginal culture
• Proficiency in Microsoft Office and client reporting system

• Organized awareness campaigns and community workshops to promote child rights and education.
• Conducted educational sessions and extracurricular activities to support underprivileged children.
• Assisted in fundraising events, donor engagement, and campaign management.
• Developed digital content and reports to support advocacy and program impact analysis.
• Collaborated with local NGOs and stakeholders to implement child welfare initiatives.

• Implemented data-driven digital strategies to boost client ROI and online presence.

• Analyzed trends and provided actionable insights, improving brand visibility and customer engagement.

• Optimized digital processes, streamlining project outcomes for measurable success.

• Supported sales initiatives using data analytics to enhance customer satisfaction and sales growth.

• Fostered personalized customer strategies, driving stronger engagement and client relationships.

• Built long-lasting client relationships through excellent customer service and consistent followups.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Directed retail operations, achieving consistent sales growth and operational excellence.

• Leveraged business analysis to streamline processes and improve customer satisfaction.

• Led a team to exceed performance targets through strategic initiatives.

Managed geological data projects, enhancing data accessibility and visualization tools for energy clients.

• Solved key challenges in geological mapping and resource exploration through data-driven solutions.