Palaniappan Arunachalam
Carlton,VIC
Summary
Dedicated and customer-focused professional with a proven track record in retail customer service and team collaboration. Possessing extensive experience in delivering exceptional customer experiences and fostering positive relationships. Skilled in problem-solving, communication, and adaptability, adept at working efficiently both independently and as part of a team. Eager to leverage expertise to contribute effectively to a dynamic organization in a customer-centric role.
Overview
2
2
years of professional experience
Work History
Store Supervisor
Nuts And Spices
10.2022 - 04.2023
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Streamlined store operations for increased productivity by establishing clear work procedures and staff responsibilities.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
Trainee
Tamilnadu Newsprint And Papers
12.2022 - 03.2023
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Increased trainee retention rate by conducting regular check-ins and providing constructive feedback.
- Streamlined the onboarding process for new trainees, reducing time to productivity.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
Crew Member
McDonald's
12.2021 - 07.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Retail Team Member
Krispy Kreme
01.2021 - 07.2021
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Improved store efficiency by maintaining clean and organized displays, ensuring quick location of products for customers.
- Contributed to increased sales through effective upselling techniques and product knowledge sharing with customers.
- Enhanced team productivity by assisting in training new hires on store policies, procedures, and best practices.
Education
Master of Marketing - Marketing
RMIT University
Melbourne, VIC11.2025
Bachelor of Commerce -
Madras University
04.2023
Skills
- Sales Strategies
- Multitasking and Organization
- Shift Scheduling
- Resource Allocation
- Microsoft office
- Teamwork
- Time management
- Organisational Abilities
Timeline
Trainee
Tamilnadu Newsprint And Papers
12.2022 - 03.2023
Store Supervisor
Nuts And Spices
10.2022 - 04.2023
Crew Member
McDonald's
12.2021 - 07.2022
Retail Team Member
Krispy Kreme
01.2021 - 07.2021
Master of Marketing - Marketing
RMIT University
Bachelor of Commerce -
Madras University
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