Palizai (Pari) Paerhati
Sydney,NSW
Summary
I am a reliable and experienced senior sales ambassador with excellent communication skills, confidence and a strong focus on customer experience.
In my first year at Chaumet, I successfully completed a full set of HJ order, including Tiara, 2-carat engagement ring, and bridal jewellery. Exhibits a strong sense of teamwork, As a senior sales ambassador, I not only assist team members in closing sales during regular transactions but also leading and supporting colleagues sold multiple HJ pieces during jewellery exhibitions.
Excel in e-commerce optimization and client relationship management. By leveraging my analytical skills and exceptional communication abilities, I have significantly enhanced both team performance and client satisfaction.
Demonstrate strong stress resilience and the capability to unlock potential under high-pressure conditions.
Overview
10
10
years of professional experience
Work History
Senior Sales Ambassador
Chaumet Flagship Store
12.2022 - Current
- Mentored and support to the team members improving overall performance, expanding potential client base, and fostering development with high-value clients, fostering a positive work environment.
- Always delivered sales & servers standard,demonstrate the product through impressive service, ensuring client receive the highest level of professional shopping experience.
- Continuously develop and leverage the existing client base. Maintain strong client relationships and upgrade client tier levels.
- Manage clienteling program and lead the team in learning and mastering more effective methods for clienteling while ensuring both personal and team development throughout the process.
- In charge of the E-commerce department national wide.
Sales Ambassador
Chaumet Westfield
12.2021 - 08.2022
- Maintain an in-depth understanding of luxury products, including the latest trends, historical significance, and brand heritage, to offer insightful advice and enhance the customer experience.
- Build and nurture long-term relationships with clients through regular follow-ups, personalized communication, and exclusive events
- Collaborate seamlessly with the team and proactively ensure the effective execution of daily store operations
Personal Shopper
T Galleria by DFS, SYDNEY, Client Serves Team
07.2017 - 11.2020
- Established trusting relationships with VIPs of LoyalT.
- Plan and organize various events for different brands and T galleria.
- Assisted and encouraged customers in selecting and purchasing luxury products.
- Answered/addressed customers’ questions – Provided information concerning specifications, warranties, financing availabilities, maintenance of merchandise and delivery options.
- Resolved customer complaints in a calm manner independently.
Sale Assistant
T Galleria by DFS, SYDNEY,Gucci Team
05.2017 - 08.2017
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Sales Associate
Jinxing Duty Free Shop, Sydney
09.2015 - 05.2017
Sales Associate (casual)
Lafayette, Paris
06.2014 - 12.2014
Education
Diploma of Accounting , Graduated -
York Business Institute, Sydney
12.2020
Master - Management Des Produits De Luxe
ECOLE WELLER,Paris
09.2015
Foundation Year, Graduated - Classe Preparatoire De Econome
Institut Superieur De Propedeutique D’Amiens,
09.2013
Bachelor Degree - Music Education
XinJiang Normal University, China.
09.2010
Skills
- Proficient in managing and optimizing e-commerce platforms
- Strong analytical and problem-solving skills to address and
- Effective communication skills
such as Magento Customer service orientation –
stress tolerance, patience and
integrity
resolve issues related to e-commerce operations, customer service, and technology
Able to work independently or
- Extremely organized with a
- Multi-tasking
- Lagrange skill: Mandarin, English, French
in a team environment
high level of attention to details
Ability to respond to
timeframes and deadlines with
pace
Timeline
Senior Sales Ambassador
Chaumet Flagship Store
12.2022 - Current
Sales Ambassador
Chaumet Westfield
12.2021 - 08.2022
Personal Shopper
T Galleria by DFS, SYDNEY, Client Serves Team
07.2017 - 11.2020
Sale Assistant
T Galleria by DFS, SYDNEY,Gucci Team
05.2017 - 08.2017
Sales Associate
Jinxing Duty Free Shop, Sydney
09.2015 - 05.2017
Sales Associate (casual)
Lafayette, Paris
06.2014 - 12.2014
Diploma of Accounting , Graduated -
York Business Institute, Sydney
Master - Management Des Produits De Luxe
ECOLE WELLER,Paris
Foundation Year, Graduated - Classe Preparatoire De Econome
Institut Superieur De Propedeutique D’Amiens,
Bachelor Degree - Music Education
XinJiang Normal University, China.
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