Pallavi Jassal
Summary
Proficient Quality Analyst with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently works with minimum supervision. Independent and self-directed. Tech-savvy Quality Analyst boasts experience reviewing features to locate problems with common functions. Conducts comprehensive independent analyses to identify hidden issues. Brings 10+ years of related experience. Collaborates cross-functionally to support production of high-quality software packages.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Analyst
Harmony Data Integration Technologies
07.2019 - 12.2022
- Understanding the problem requirements from the business and designing a plan to implement the solutions and automate the processes
- Creating and maintaining technical documentation and user guides
- Bug filing, tracking and monitoring in bug tracking tool in JIRA
- Worked with business team, developer to understand the designs and architecture for test planning
- Client demos and Client handling
- End to end scenarios for regression testing
- To interact with clients to gather information /clear queries
- Developed and executed comprehensive test plans and test cases to ensure the quality and functionality of web and mobile applications
- Conducted manual and automated tests, identifying defects and verifying fixes to ensure software reliability
- Collaborated closely with cross-functional teams, including developers and product managers, to understand requirements and resolve issues
- Contributed to the improvement of testing processes and methodologies, leading to increased efficiency and effectiveness
- Documented test results, defects, and test coverage to provide clear and concise feedback to stakeholders.
Quality Analyst
Betasoft Solutions Pvt. Ltd.
03.2014 - 07.2019
- Responsible for troubleshooting existing and newly developed data integration jobs, including reporting the cause and advising stakeholders with relevant information
- Bug tracking tool in JIRA
- Defect reporting and Involved with developers in replication and troubleshooting the bugs
- Creating and maintaining technical documentation and user guides
- Prepared required documentation for testing signoff by various parties as required by project plans
- Performing functional testing and identifying the faults in the system and according to quality standards, create programming codes for modifying system specifications as per organization specifications.
Software Test Engineer
ToXSL Technologies
04.2013 - 02.2014
- Analysis of functional requirements
- Create Test Plan, Test Cases and Test Scenarios
- Create and maintain Test Data
- Report Status and coordinate work with Offshore and Onshore team
- Knowledge transition to new and existing team members
- Participate in Root Cause Analysis
Software Test Engineer
Neptune Solution
03.2012 - 03.2013
- Assisted in the testing of software applications, including performing functional, regression, and usability testing
- Worked closely with senior testers to create test cases, execute test scripts, and report defects
- Learned and applied best practices in software testing, including test planning, execution, and documentation
- Participated in team meetings and discussions to provide input on testing strategies and approaches.
Education
Master of Information and Communication Technology -
Latrobe University
02-2023
B-Tech in Information Technology -
Doaba Institute of Engineering & Technology
05-2011
Diploma in Computer Engineering -
Govt. Polytechnic College For Girls
05-2008
Skills
Technical Skills
Testing Skills: - Test Planning, Performance Testing, Test Data Setup, Functional and
Non-Functional Testing System Integration Testing, End-to-End testing, API Testing, GUI Testing
Testing Tools: JIRA, JMeter and Postman
Testing Models: Waterfall Model, Agile Methodology, SDLC, STLC
Database Concept: MySQL
Operating System: Windows XP, 7, 8, 9, 10
Mobile OS: Android and iOS
Defect Tracking Tools: Jira, Mantis
Browsers: Chrome, Firefox, Microsoft Edge, Safari, IE 8/9/10/11 versions, Opera
- Networking concepts and protocols (TCP/IP, DNS, DHCP)
- Database management (MySQL, Oracle, SQL Server)
- Cybersecurity principles and practices
- Troubleshooting hardware and software issues
- Soft Skills:
- Adaptability to changing project requirements and priorities
- Problem-solving and critical thinking abilities
- Attention to detail in testing activities and project management tasks
- Time management and ability to prioritize tasks effectively
- Collaboration and teamwork within IT departments and across project teams
- Continuous learning and staying updated with industry trends in MICT and software testing
Communication Skills:
- Clear and effective verbal communication with technical and non-technical stakeholders
- Written communication skills for test plans, reports, and documentation
- Presentation skills for conveying testing results and recommendations
- Active listening to understand user requirements and project goals
- Collaboration with developers, QA teams, and project managers
Certification
ISTQB Foundation Level Certification
Management Skills
- Project management methodologies (Agile, Waterfall).
- Ability to lead and coordinate IT projects from inception to completion.
- Resource allocation and team management.
- Budgeting and cost management for IT projects.
- Risk assessment and mitigation strategies.
Accomplishments
- Received a employee of the month many times in my organisations
References
References available upon request.
Timeline
Quality Analyst
Harmony Data Integration Technologies
07.2019 - 12.2022
Quality Analyst
Betasoft Solutions Pvt. Ltd.
03.2014 - 07.2019
Software Test Engineer
ToXSL Technologies
04.2013 - 02.2014
Software Test Engineer
Neptune Solution
03.2012 - 03.2013
Master of Information and Communication Technology -
Latrobe University
B-Tech in Information Technology -
Doaba Institute of Engineering & Technology
Diploma in Computer Engineering -
Govt. Polytechnic College For Girls
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