Pallavi Pallavi
Penrith,NSW
Summary
Caring Student Mentor dedicated to helping learners improve skills and achieve full potential. Offers advice and guidance, develops academic action plans and assesses learner performance. Offering years of experience delivering academic support and mentoring assistance to international students. Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Student Mentor
Victoria University
03.2023 - Current
- Monitored students' academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
- Offered stability and positive reinforcement in student lives to build strong rapport and trust with students and parents.
- Counselled students individually and in group sessions to help promote personal and educational motivation.
- Implemented and coordinated school activities and events.
- Developed academic action plans by evaluating students' learning styles, deficiencies and goals.
- Observed students' performance and recorded relevant data to assess progress.
- Informed students and family members about available resources from social service programs.
Customer Service
Nepean Pizza Kebabs And Charcoals
06.2022 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Business - Professional Accounting
Victoria University
Sydney, NSW02.2025
Skills
- Management
- Financial Planning
- Academic Assistance
- Strategic Planning
- Goal Development
- Social and Academic Development
Timeline
Student Mentor
Victoria University
03.2023 - Current
Customer Service
Nepean Pizza Kebabs And Charcoals
06.2022 - Current
Bachelor of Business - Professional Accounting
Victoria University
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