Pallavi Rani
Springfield,Qld
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Discount Drug Store
Customer Service Representative
Blackwoods
10.2021 - 10.2022
I have good experience of customer service representative. I am easy to handle difficult calls from my customers and happy to accept challenge. I am always happy to give relevant solutions to customer according to their needs.
Child Care Worker
Goodstart Early Learning
10.2019 - 10.2021
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Taught children educational games to reinforce learning of alphabets and numbers.
- Prepared and served nutritious and healthy meals and snacks.
Education
Masters of Nursing - Nursing
QUT
Kelvin Grove, QLD07.2023
Skills
- Accepting Payments
- Proper Storage Procedures
- Operating Register
- Regulatory Compliance
- Teamwork and Collaboration
- High-Volume Environments
- Customer Care Standards
Timeline
Customer Service Representative
Blackwoods
10.2021 - 10.2022
Child Care Worker
Goodstart Early Learning
10.2019 - 10.2021
Pharmacy Assistant
Discount Drug Store
Masters of Nursing - Nursing
QUT
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