Pallavi Srivastava

Coordinated bid activities for Integrated Facility Management Services, including proposal writing, creating various supporting content, strategic bid planning. Successfully secured contracts with high-profile clients and achieved a 15% increase in bid success rate.

• Collaborated with cross-functional teams to develop compelling proposals and presentations
• Responsible for end-to-end process of tender submission, ensuring compliance with the requirement, consistently meeting deadlines and delivering high quality proposals
• Supported the bid team effectively responding to client queries and addressing concerns, resulting in improved client satisfaction and increased contract renewals
• Actively contributed to strategic bid planning including go/no go, win theme development, bid management tracker/storyboarding.
• Effectively managed CRM salesforce & Share-Point.
• Enhanced team productivity by creating effective templates for proposals, presentations, and other documentation.
• Streamlined communication channels between departments involved in the bidding process, reducing response times and increasing efficiency.

Prospected and qualified potential customers with targeted advertising improving conversion rate by over 20%.

• Conducted multi-channel outreach to prospect leveraging CRM management tool
• Worked with the pre-sales team on the various tender documents
• Worked closely with different stakeholders to close deals and increase sales
• Conducted market research to identify leads and potential customers.
• Increased client base by identifying potential customers and initiating strategic outreach.

Managed the new business development activities, end to end bid management for Project Management services across different sectors. Collaborated with internal & external stakeholders on implementing new strategies to win the business resulting in a 25% increase in revenue.

• Managed 100+ tender submission including RFI’s, RFP’s, EOI’s and successfully secured contracts with high-profile clients
• Accomplished multiple tasks within established timeframes.
• Monitored and reported bid performance, identified area of improvement and implemented strategies to increase success rate
• Improved the internal network of stakeholders through effective communication and relationship building, leading to enhanced collaboration and streamlined bid processes
• Ensuring all bid content, including CVs, case studies and other supporting documents are updated regularly and accessible to the wider team on Share-Point.

• Developed comprehensive account plans for assigned portfolio, ensuring timely delivery of service commitments and client satisfaction.
• Identified new business opportunities through market research, networking, and targeted outreach to potential corporate clients.
• Provided exceptional customer service by promptly addressing client inquiries and resolving any issues in a timely manner.
• Conducted regular reviews of client accounts to identify opportunities for upselling or cross-selling additional products and services.
• Organised regular meetings with clients both in person and virtually to review their account status, discuss concerns, and identify additional opportunities for collaboration.

Managed end to end bid management for Project Management services to ensure all aspects of submission were delivered in accordance with client specifications.

• Collaborated with cross-functional teams to develop compelling proposals and presentations
• Enhanced team productivity by creating effective templates for proposals, presentations, and other documentation.
• Created and maintained database of proposal content and supporting documents
• Worked with Bid Manager to improve the quality of submissions and streamlined the bid response process
• Collaborated with sales resources and set timeframes for project deliverables in response to requests for proposals.
• Effectively managed CRM salesforce & Share-Point.