Harmanpreet Kaur

• Managed the processing of weekly payroll with strict deadlines and maintained the confidentiality of sensitive and personal information.
• Processed monthly superannuation payments and responded to employee queries regarding leave accruals, overtime and overall pay.
• Provided exceptional customer service by answering and routing calls, managing emails and updating customers on delivery inquiries and delays.
• Assisted the company’s compliance manager with audits
• Entered the delivery dockets into the system, invoiced jobs and filed away paperwork according to the guidelines
• Organised training sessions and assisted with onboarding and the induction of new employees.
• Collaborated with HR to ensure alignment of employee records with payroll data for accurate processing.
• Maintained inventory of office supplies and placed orders.

I worked as a Shift supervisor at Hungry Jack’s Queanbeyan, where I answered phone calls, received emails, and sent emails regularly. Ordering stock and receiving deliveries, running the shift, taking interviews with new employees and training them. Performed other tasks such as authorising the pay for all the employees, recording wastage for the discarded items, recording near misses or incidents, daily banking, checking for food safety opportunities, and dealing with customer complaints. I also made reports every day and emailed them to the HR team.

Worked as a Barista/ Customer service at KT Bee’s Kitchen in Queanbeyan, where I took and assembled customer orders accurately, provided friendly and efficient service, operated the coffee machine and grinders, and multitasked during busy rush. I also opened and closed the store.

Worked as Customer service team member/ Barista at Muffin Break in Sale.