Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
DRIVING LICENSE
PERSONAL DETAILS
Receptionist

Pam Kd

Cranbourne East,Australia

Summary

As a dedicated receptionist with Certificate IV in Health Administration, I am eager to bring my expertise to a dynamic receptionist role. I pride myself on my flexibility and willingness to adapt to the evolving needs of the business. My commitment to learning and growth is evident in my ability to quickly assimilate new information and procedures, ensuring I can contribute to your organization from day one. With a strong educational foundation and hands-on experience, I am confident in my ability to deliver exceptional service and foster positive relationships with clients and colleagues alike. As a trustworthy and reliable professional, I find immense satisfaction in caring for individuals from diverse backgrounds. My hardworking nature and resilience equip me to tackle challenges head-on, transforming them into successes. Moreover, my vibrant personality and collaborative spirit make me an asset to any team. I am keen to leverage my knowledge and skills to benefit your esteemed organization and am excited about the opportunity to discuss how I can be the ideal candidate for your team. I am confident that my proactive approach and quick learning abilities will meet, if not exceed, your expectations. Thank you for considering my application. I look forward to the possibility of an interview to further elaborate on how I can contribute to your company.

Overview

15
15
years of professional experience

Work History

RECEPTIONIST

Micare ltd carrum downs
12.2021 - Current
  • Expertly managed multi-line phone system, ensuring courteous and professional communication.
  • Efficiently processed written, verbal, and electronic messages, guaranteeing accurate relay of information.
  • Fostered compassionate interactions with patients and their families, enhancing patient experience.
  • Executed document scanning and filing with meticulous attention to detail.
  • Prepared and dispatched mail with precision, ensuring timely correspondence.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Receptionist

Japara George Vowell (mt Eliza)
06.2018 - 07.2021
  • Diligently sorted and distributed incoming mail, maintaining organizational efficiency.
  • Produced accurately typed documents, upholding high standards of quality.
  • Monitored and ordered stationery and clinical supplies, ensuring constant availability.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

PERSONAL CARE ASSISTANT

Bupa aged care (Windsor)
01.2018 - 02.2020
  • Delivered tailored care by considering residents’ unique needs, life stages, and capabilities, ensuring engagement in meaningful activities.
  • Employed person-centred care strategies in all interactions with individuals affected by dementia.
  • Assisted residents with daily living activities, including dressing, personal hygiene, and mealtime support.
  • Maintained accurate records of client progress and care plans.
  • Gained proficiency in various manual handling techniques to ensure safe and effective resident support.
  • Managed medication administration for residents, ensuring adherence to healthcare protocols.

REGISTERED NURSE

IVY hospital
01.2011 - 01.2016
  • Efficiently managed patient admissions and discharges, ensuring thorough documentation and communication of reports and test results.
  • Provided comprehensive assistance and education to patients and their families, enhancing understanding and engagement in the care process.
  • Delivered high-quality daily care, including patient bathing and meticulous attention to pressure point management.
  • Administered medications punctually and monitored patients closely, consistently assessing and observing health status.
  • Attentively supported the emotional and psychological well-being of patients and families, fostering a supportive and collaborative care environment.

Education

Certificate III - Individual Support (CHC33015)

All Health Training

Advanced Diploma - Nursing (Overseas)

Certificate IV - Health Administration

All Health Training
01.2017

Skills

  • Proficient in medical terminology
  • Excellent communication skills
  • Kindhearted and calm nature
  • Basic knowledge of computer applications
  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Administrative support
  • Multi-line telephone operation

LANGUAGES

English

Timeline

RECEPTIONIST

Micare ltd carrum downs
12.2021 - Current

Receptionist

Japara George Vowell (mt Eliza)
06.2018 - 07.2021

PERSONAL CARE ASSISTANT

Bupa aged care (Windsor)
01.2018 - 02.2020

REGISTERED NURSE

IVY hospital
01.2011 - 01.2016

Advanced Diploma - Nursing (Overseas)

Certificate IV - Health Administration

All Health Training

Certificate III - Individual Support (CHC33015)

All Health Training

DRIVING LICENSE

  • Driving license category
  • Have Driving licence with own vehicle

PERSONAL DETAILS

  • Date of birth: 01 Apr 1990
  • Visa status: citizen
Pam Kd