Recognized authority in history with significant expertise in wine tasting and retail environments. Committed to excellence in customer service and product education. Capable of elevating customer satisfaction through creative problem-solving and articulate communication.
Collaboratively launched Sierra Angasi shop, specializing in giftware and providore merchandise.
Researched product origins and maker stories to enrich customer interactions.
Delivered exceptional customer service, enhancing the retail experience.
Supported shop establishment and operations before closure prompted by owner decisions.
Conducted tastings for individuals and groups, including specialized sessions.
Developed unique tourist experiences centered on history, food, and wine.
Restocked shelves to ensure product availability and presentation.
Utilized Redzy booking system for efficient reservation management.
Conducted tastings for wine and olive oil, enhancing customer experience.
Managed large groups to ensure efficient operations during tastings.
Packaged wine orders, including seasonal Christmas selections.
Mastered all facets of museum management in preparation for curator succession
Conducted specialized historical research to contribute to academic knowledge.
Published journal articles and books to disseminate research findings.
Delivered advanced-level courses, fostering critical thinking among students.
General bar duties
Stacking shelves and operating till