Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pam Sharpe

Swansea,TAS

Summary

Recognized authority in history with significant expertise in wine tasting and retail environments. Committed to excellence in customer service and product education. Capable of elevating customer satisfaction through creative problem-solving and articulate communication.

Overview

41
41
years of professional experience

Work History

Retail Assistant

Freycinet Holiday Houses
04.2025 - 07.2025

Collaboratively launched Sierra Angasi shop, specializing in giftware and providore merchandise.

Researched product origins and maker stories to enrich customer interactions.

Delivered exceptional customer service, enhancing the retail experience.

Supported shop establishment and operations before closure prompted by owner decisions.

Lecturer

University of Bristol, UK
09.1993 - 10.1999
  • Cultivated critical thinking skills through comprehensive analysis of diverse information sources.
  • Developed collaborative relationships with colleagues to enhance curriculum and teaching strategies.
  • Evaluated student progress via regular assessments, providing constructive feedback for improvement.
  • Designed lesson plans and curricula aligned with academic objectives.

Cellar Door Assistant

Brown Family Wine Group
12.2022 - 04.2025

Conducted tastings for individuals and groups, including specialized sessions.

Developed unique tourist experiences centered on history, food, and wine.

Restocked shelves to ensure product availability and presentation.

Utilized Redzy booking system for efficient reservation management.

Cellar Door Assistant

Freycinet Winery
09.2022 - 03.2023

Conducted tastings for wine and olive oil, enhancing customer experience.

Managed large groups to ensure efficient operations during tastings.

Packaged wine orders, including seasonal Christmas selections.

Trainee/Volunteer

East Coast Heritage Museum
06.2022 - 09.2022

Mastered all facets of museum management in preparation for curator succession

Professor of History

University of Tasmania
12.2006 - 03.2020
  • Developed rigorous assessments that effectively measured student progress and mastery of course content.
  • Contributed to the overall success of the history department by actively participating in program review, strategic planning, and accreditation processes.
  • Participated in faculty development workshops aimed at advancing pedagogical skills and staying current with educational trends.
  • Promoted a culture of critical thinking within the classroom by encouraging respectful debate amongst students about historical interpretations.
  • Established relationships with local museums or archives to arrange field trips or secure resources for classroom use.
  • Demonstrated commitment to diversity and inclusion by incorporating underrepresented voices and perspectives in course materials.
  • Published articles in respected academic journals, contributing to the advancement of historical scholarship.
  • Mentored undergraduate and graduate students, providing guidance on research projects and thesis development.
  • Maintained an active research agenda by investigating new developments within the historian''s area of specialization.
  • Served on department committees focused on curriculum development, accreditation, and program evaluation.
  • Reviewed textbooks for potential adoption in history courses, ensuring that assigned readings were accurate, relevant, and engaging.
  • Secured grant funding for research initiatives by submitting competitive proposals to funding agencies and foundations.
  • Provided constructive feedback on student writing assignments, helping them develop strong analytical skills and clear communication techniques.
  • Presented research findings at national and international conferences, sharing knowledge with fellow historians and educators.
  • Organized guest lectures from prominent historians, exposing students to diverse perspectives within the field.
  • Collaborated with colleagues to design interdisciplinary courses, fostering a comprehensive approach to historical studies.
  • Enhanced student understanding of historical events by incorporating primary sources and multimedia materials into lectures.
  • Attended professional development seminars and workshops to maintain expertise in Area of study.
  • Employed appropriate teaching methods to cater to individual educational needs of each student.
  • Communicated clear learning objectives to students on each unique chapter.
  • Provided advice and guidance to students needing morale-boosting and academic advising.

Researcher

University of Western Australia
01.2000 - 10.2006

Conducted specialized historical research to contribute to academic knowledge.

Published journal articles and books to disseminate research findings.

Delivered advanced-level courses, fostering critical thinking among students.

Editor

Random Century Publishers
01.1989 - 01.2000
  • Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
  • Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
  • Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
  • Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.

Researcher

University of Essex
10.1990 - 09.1993
  • Organized and gathered information to support multiple research initiatives.
  • Collaborated with interdisciplinary teams to conduct studies yielding valuable insights.
  • Conducted literature reviews to identify knowledge gaps, influencing future research directions.
  • Synthesized large volumes of data, pinpointing key trends aligned with research objectives.

Bar Maid

Hat and Feathers Pub
01.1985 - 06.1986

General bar duties

Retail Assistant

Rottnest Island General Store
12.1984 - 04.1985

Stacking shelves and operating till

Education

Ph.D. - History

University of Cambridge
Cambridge UK
06.1988

Master of Arts - History

University of Edinburgh
Edinburgh, Scotland
06.1984

Skills

  • Customer service and assistance
  • Patience and empathy
  • Time management
  • Attention to detail
  • Team collaboration
  • Adaptability and flexibility
  • Communication and interpersonal skills
  • Positive customer engagement
  • Organizational skills
  • Diverse customer interaction
  • Cash handling
  • Safety and cleanliness standards
  • Creative thinking
  • Store operations
  • Inventory management
  • Computer proficiency

Timeline

Retail Assistant

Freycinet Holiday Houses
04.2025 - 07.2025

Cellar Door Assistant

Brown Family Wine Group
12.2022 - 04.2025

Cellar Door Assistant

Freycinet Winery
09.2022 - 03.2023

Trainee/Volunteer

East Coast Heritage Museum
06.2022 - 09.2022

Professor of History

University of Tasmania
12.2006 - 03.2020

Researcher

University of Western Australia
01.2000 - 10.2006

Lecturer

University of Bristol, UK
09.1993 - 10.1999

Researcher

University of Essex
10.1990 - 09.1993

Editor

Random Century Publishers
01.1989 - 01.2000

Bar Maid

Hat and Feathers Pub
01.1985 - 06.1986

Retail Assistant

Rottnest Island General Store
12.1984 - 04.1985

Ph.D. - History

University of Cambridge

Master of Arts - History

University of Edinburgh
Pam Sharpe