PAMAYA PERERA
Clayton,VIC
Summary
A 23 years old, Confident and articulate individual with commended ability to work with others to achieve set outcomes. Young yet mature Bachelor of Arts in Politics and policy studies and Sociology graduate with developed employability skills and personal attributes that support the transition from education to employment. Leadership, communication, output management and team work skills developed and demonstrated through engagement in sports clubs and associations. A motivated individual, with a passion of serving the community and a young woman who is keen to develop professional skills.
Overview
4
4
years of professional experience
Work History
Administration Assistant Officer
Dental Care /Dandneong Dental Care
2022.03 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Client Service Coordinator
Calvary Community Care
2022.12 - 2023.06
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Customer Service team member
Gumbuya World
2019.10 - 2023.04
- Delivered prompt service to prioritize customer needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Crew Member
Hungry Jacks Rowville VIC
2021.06 - 2022.03
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Arts - Politics and Policy Studies, Sociology
Deakin University
Burwood, VictoriaCertificate 3 in Individual Support
Institute of Health And Nursing
Melbourne, VIC01.2024
IELTS OVERALL 8
IDP
Melbourne, VIC04.2022
Skills
- Project Management
- Customer Relations
- Accuracy Improvements
- Records Management Systems
- Training and Development
- Office Equipment Maintenance
- Mail Handling
- Data Entry
- Report Writing
- Social Media Management
- Employee Communications
- Commercial Recording
Languages
Sinhalese
Native or Bilingual
Timeline
Client Service Coordinator
Calvary Community Care
2022.12 - 2023.06
Administration Assistant Officer
Dental Care /Dandneong Dental Care
2022.03 - Current
Crew Member
Hungry Jacks Rowville VIC
2021.06 - 2022.03
Customer Service team member
Gumbuya World
2019.10 - 2023.04
Bachelor of Arts - Politics and Policy Studies, Sociology
Deakin University
Certificate 3 in Individual Support
Institute of Health And Nursing
IELTS OVERALL 8
IDP
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