Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Pamela Cele

Rouse Hill ,NSW

Summary

I am currently in possession of Certificate III in Individual Support and have completed a Diploma of Community Services. I have done work placement for certificate III in individual support at FairLea Aged Care Centre. In possession I have a first aid and cardiopulmonary resuscitation certificate which I have obtained in Mercury College . Previously I have been actively involved in the customer service industry working as a retail associate, sales consultant, Visual Merchandiser as well as a service center operator for nearly a decade. Having gained a great deal of experience within such a fast paced world, I am perfectly capable of dealing with any challenge.

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Overview

23
23
years of professional experience

Work History

Personal Care Assistant

Catholic Healthcare McKillop House
01.2023 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Monitored and assisted residents through individual service plans.

Individual Support Worker

Riverlands Nursing Services
04.2022 - Current

• Group homes. Assist with Daily living activities.

• transport clients to day program

• housekeeping

Disability Support Carer

MAXLIFE CARE
04.2020 - Current
  • Assistance in Supported Independence Living, Community Access and Clients Appointments.
  • Observe clients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Drive clients to shop for groceries, attend doctor appointments and run errands.
  • Report concerns to nurse supervisor to promote optimal care.
  • Support bathing, dressing and personal care needs.
  • Monitor vital signs and medication use, documenting variances and concerning responses.

retail associate

06.2014 - 01.2016

Replenisher and merchandiser

01.2012 - 01.2014
  • Visual merchandiser, edgars shelly beach
  • I was in charge of the look and the feel of the store in terms of the visual expectations of merchandising and execution of weekly promotions
  • I have accomplished great leadership in this position.

night

01.2010 - 06.2012
  • Shift replenisher, edgars westville
  • Conducted moves (departments) and floor layout of rails, the aim was to replenish all stock out of the stockroom and maximize the floor and still maintain the standards
  • It was a good experience which I gained most of my experience from regarding the floor layout and the principles.

waitress

01.2001 - 01.2009
  • Spur steak ranches
  • I was one of the top waitress allocated bays and sales target
  • This is where I gained my passion for great fulfilling customer service which I carry with right up until today
  • I learnt how to be competitive over sales and I strived to win at most times
  • Customer service is one of my deepest passions
  • With that being said I had regular customers who would ask to be served by me.

Education

Some College (No Degree) - Diploma in Community Services

Mercury College
Sydney

Some College (No Degree) - Certificate 3 in Individual Support

Mercury
Sydney

Diploma In Business Management - Business Management

Icesa Business College
KwaZulu Natal, Durban
02.2009

High School Diploma -

Clairwood Secondary
South Africa
12.2000

Skills

  • Dedicated individual and take ownership of my department Efficient and react timeously on instructions
  • Eager to learn and put attention to details
  • I have strong communication skills
  • I work well under pressure Whatever goals I set I ensure to complete them
  • Good customer service provider
  • Activities
  • I have been nominated as second in charge to my department manager in almost all the positions I have filled within the Edgars group I have volunteered to be a key holder to sometimes open and close the shop A good team leader (which sometimes I am unaware of) who liaison very well with the team members and get the work done I have been part of the traveling team to other new opening stores outside of Durban I was appointed as one of the best flat packer in the region that I had to train staff within the group in all Edgar’s stores I have trained as a fire fighter as well as a first aider In the year 2015 I was awarded a leadership certificate
  • HOBBIES
  • I am a gym fanatic and in Good shape I love swimming and doing outdoor adventures

Additional Information

  • 2

Timeline

Personal Care Assistant

Catholic Healthcare McKillop House
01.2023 - Current

Individual Support Worker

Riverlands Nursing Services
04.2022 - Current

Disability Support Carer

MAXLIFE CARE
04.2020 - Current

retail associate

06.2014 - 01.2016

Replenisher and merchandiser

01.2012 - 01.2014

night

01.2010 - 06.2012

waitress

01.2001 - 01.2009

Some College (No Degree) - Diploma in Community Services

Mercury College

Some College (No Degree) - Certificate 3 in Individual Support

Mercury

Diploma In Business Management - Business Management

Icesa Business College

High School Diploma -

Clairwood Secondary
Pamela Cele