Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
References
Personal Information
Timeline
Generic

Pamela Denise McClelland

Wadalba,Australia

Summary

Experienced Student Learning Support Officer with 6+ years in supporting students with disabilities and neurodiverse learners, particularly in specialized educational settings. Proficient in behavioral management and inclusive education strategies, effectively creating nurturing learning environments in diverse school contexts. Accomplished boxer with two world titles and several Australian championships, showcasing exceptional discipline and determination. Demonstrates strong leadership and organizational capabilities focused on empowering students to excel.

Overview

24
24
years of professional experience
1
1
Certification

Work History

SLSO

Lakes Grammer -Anglican School
01.2024 - 01.2025
  • Being flexible amongst all years working directly with 1-1 students, but I also run over 7 Intervention groups tailoring the MultiLit Program for our students needing further academic development.
  • Supported students with diverse learning needs across mainstream and support classes.
  • Assisted teachers with classroom management, behaviour support, and lesson delivery.

Dance Teacher

Wallarah Point Physical Culture Club
01.2010 - 01.2025
  • I have been a dance teacher with this club for a period of 16 years teaching young children from the age of 3 and up, and adults well into their 60's.
  • Developing young children and teach them fundamental dancing movements.
  • Familarise them with group activities and being in a team environment.

SLSO Department number 1438917

Department of Education
Blue Haven
01.2022 - 01.2024
  • Supported students with diverse learning needs across mainstream and support classes.
  • Assisted teachers with classroom management, behaviour support, and lesson delivery.
  • Provided one-to-one and small-group learning assistance to reinforce curriculum content.
  • Implemented personalised learning plans (ILPs) and followed behaviour support strategies.
  • Monitored student progress and reported observations to teachers and support teams.
  • Supported students with additional needs including ASD, ADHD, learning delays, and emotional/behavioural challenges.
  • Assisted students with communication, social skills, and emotional regulation.
  • Provided supervision and safety during playground, excursions, and transitions.
  • Helped prepare learning materials, visual supports, and classroom resources.
  • Worked collaboratively with teachers, therapists, and support staff to meet student needs.

SLSO

Hopetown School
01.2021 - 12.2021
  • Strong behaviour management and de-escalation skills.
  • Experience supporting students with disabilities and additional learning needs.
  • Clear, patient communication with students, staff, and families.
  • Ability to build positive, trusting relationships with students.
  • Confident working independently and as part of a team.
  • Knowledge of inclusive education and differentiated learning strategies.
  • Understanding of NDIS, safeguarding, and school wellbeing frameworks.
  • High level of empathy, patience, and cultural sensitivity.

SLSO

Gorokan High School
01.2021 - 12.2021
  • Supported students with diverse learning needs across mainstream and support classes.
  • Assisted teachers with classroom management, behaviour support, and lesson delivery.
  • Provided one-to-one and small-group learning assistance to reinforce curriculum content.
  • Implemented personalised learning plans (ILPs) and followed behaviour support strategies.
  • Monitored student progress and reported observations to teachers and support teams.
  • Supported students with additional needs including ASD, ADHD, learning delays, and emotional/behavioural challenges.
  • Assisted students with communication, social skills, and emotional regulation.
  • Provided supervision and safety during playground, excursions, and transitions.
  • Helped prepare learning materials, visual supports, and classroom resources.
  • Worked collaboratively with teachers, therapists, and support staff to meet student needs.

Looks good

SLSO

Lakes College- Father O'reily youth off the streets
Bluehaven
01.2021 - 12.2021

Support Worker and Youth Worker

Central Coast Living Options
01.2015 - 12.2021
  • Providing assistance to participants within our community with disabilities from minor to severe health conditions and disabilities.
  • Providing clients with day to day living programs and facilitating their everyday needs and personal care.
  • Providing community access, helping with gaining independent living skills.

Customer Service

The Entrance Motor Registry and Newcastle Motor Registry
01.2005 - 12.2015
  • Over the counter customer service.
  • Handling large quantities of monies.
  • Issuing driver licences.
  • Renewing vehicle registration.
  • Bookings of driving tests, computer test.
  • Putting customers onto computers for tests.
  • Establish registrations and transfers.
  • Working in team environments.

Customer Service Officer

Service NSW
01.2001 - 12.2015
  • Responding to customer enquires in a professional and courteous manner.
  • Dealing with difficult situations using a calm non-judgemental approach.
  • Operating computer terminals and discriminating between menu items as required.
  • Entering data onto computerised databases accurately and efficiently.
  • Interpreting and applying Licensing and Registration policies and procedures while working.
  • Processing cash, credit card and cheque transactions, and reconciling to computer generated balances daily.
  • Contributing in a team based environment and performing as a team member.
  • Previously known as RTA employed with the Roads and Maritime Services

PELLO'S BISTRO, Norah head bowling and sports club
01.2010 - 12.2013
  • Dealing with customer's meal orders.
  • Operating cashier and money.
  • Working in a small team environment.
  • Being flexible with rostered hours.
  • Food preparation.
  • Food bay set up and storing of products.

Sports Coach

Budgewoi Football Club (Wyong Rugby League Club Group)
01.2008 - 12.2013
  • Coaching of Junior Soccer teams.
  • Organising training schedules.
  • Communicating with young children.
  • Setting up activities.

Purple Sands Brassiere at Norah Head Bowling and Sports Club Ltd
06.2005 - 03.2009
  • Dealing with customer's meal orders.
  • Operating cashier and money.
  • Working in a small team environment.
  • Being flexible with rostered hours.
  • Food preparation.
  • Food bay set up and storing of products.

Administrative Support Officer

Roads and Traffic Authority
01.2005 - 12.2005
  • Administrative duties.
  • Registering Mail form external agencies.
  • Organisation of meetings.
  • Ordering lunches for meetings, tea and coffee facilities.
  • Set up rooms for functions etc.
  • Typing letters etc for project managers.

Education

Certificate IV Education support - Education

TAFE NSW
NSW
01-2021

Certificate 4 Alcohol and Other drugs -

TAFE NSW
NSW
01-2014

Diploma of Community Services -

TAFE NSW
NSW
01-2013

Certificate IV in Youth Work -

TAFE NSW
NSW
01-2013

Certificate IV Business Management -

TAFE NSW
NSW

Certificate 3 and 4 Fitness Instruction -

TAFE NSW
NSW

Certificate 3 Telecommunications -

Level 1, sports ABA Boxing Australia Boxing Coach -

01.2013

Level 1 Sports Soccer Coaching course -

01.2013

RSA and RCG (Responsible Service of Alcohol) -

01.2001

Skills

  • Time management
  • Emotional regulation
  • Empathy
  • Strong communication
  • Organizational skills
  • Caring attitude
  • Work ethic
  • Proactivity and flexibility

Certification

  • NSW drivers licence class C, Current
  • Certificate IV Education Support, 2021
  • MultiLit - Macqlit - MiniLit Qualifications Education, Current
  • Diploma of Community Services, Current
  • Certificate IV Alcohol and Other Drugs, Current
  • Certificate IV in Youth Work, Current
  • Statement of Attainment Community Services, Current
  • Certificate III and IV Fitness Instruction, Current
  • Certificate IV Business Management, Current
  • Certificate III Telecommunications, Current
  • Level 1 Sports Soccer Coaching course, 2007
  • Level 1 Sports ABA Boxing Australia Boxing Coach, 2013
  • Harassment and Bullying Training CCLO, 2019
  • RSA and RCG (Responsible Service of Alcohol), 2000-2001

Hobbies and Interests

  • Physical Culture Dance Teacher previous 16 years at Wallarah Point Physie Club
  • National Physie Competitor
  • World Champion and International Professional Boxing Champion
  • Australian, NSW State and Australasian Professional Boxing Champion
  • Personal Training and Boxing Coaching
  • Coaching Budgewoi junior's soccer teams 2008-2013
  • Previous Cheerleading in the NRL competition for the Northern Eagles, Manly

References

  • Kristy Hamill Head Techer Lakes Grammer 0420404304
  • Dale Edwards, Principal, Blue Haven School, 0402132492
  • Sara Wood, Central Coast Living, 0403666992
  • Caroline Clarke, Blue Haven School, 0408916573
  • Vince Malone, Hopetown School, 0432019392

Personal Information

Date of Birth: 09/25/82

WWCC0693603E

Department of Education number 1438917

Timeline

SLSO

Lakes Grammer -Anglican School
01.2024 - 01.2025

SLSO Department number 1438917

Department of Education
01.2022 - 01.2024

SLSO

Hopetown School
01.2021 - 12.2021

SLSO

Gorokan High School
01.2021 - 12.2021

SLSO

Lakes College- Father O'reily youth off the streets
01.2021 - 12.2021

Support Worker and Youth Worker

Central Coast Living Options
01.2015 - 12.2021

Dance Teacher

Wallarah Point Physical Culture Club
01.2010 - 01.2025

PELLO'S BISTRO, Norah head bowling and sports club
01.2010 - 12.2013

Sports Coach

Budgewoi Football Club (Wyong Rugby League Club Group)
01.2008 - 12.2013

Purple Sands Brassiere at Norah Head Bowling and Sports Club Ltd
06.2005 - 03.2009

Customer Service

The Entrance Motor Registry and Newcastle Motor Registry
01.2005 - 12.2015

Administrative Support Officer

Roads and Traffic Authority
01.2005 - 12.2005

Customer Service Officer

Service NSW
01.2001 - 12.2015

Certificate IV Education support - Education

TAFE NSW

Certificate 4 Alcohol and Other drugs -

TAFE NSW

Diploma of Community Services -

TAFE NSW

Certificate IV in Youth Work -

TAFE NSW

Certificate IV Business Management -

TAFE NSW

Certificate 3 and 4 Fitness Instruction -

TAFE NSW

Certificate 3 Telecommunications -

Level 1, sports ABA Boxing Australia Boxing Coach -

Level 1 Sports Soccer Coaching course -

RSA and RCG (Responsible Service of Alcohol) -

Pamela Denise McClelland