Summary
Overview
Work History
Education
Skills
Accomplishments
References
Focus Groups
Affiliations
Timeline
Generic

Pamela Isaac

Maraylya,NSW

Summary

Dynamic School Administration Manager with a proven track record at Kellyville High School, excelling in financial management and compliance. Expert in budgeting and project management, I successfully streamlined processes, enhancing workflow efficiency. My strong communication skills foster collaboration, ensuring team success and alignment with strategic goals.

Overview

23
23
years of professional experience

Work History

School Admin Manager

Kellyville High School
01.2023 - Current
  • I work with the Principal and executive to supervise and manage the SASS team and Administration office
  • My responsibilities include the delegation of tasks, manage workflow and quality of work
  • I source relevant training opportunities and courses to support career goals aligned to their role statements and to upskill the team with the most recent training material
  • I have incorporated the key elements from the Excellence in Administration Framework into Staff Development Days whilst linking these essentials to individual Professional Development Plans
  • Working as part of a team, I endeavour to ensure there are staff members to support each of the roles and tasks in case of absences in order to maintain workflow and stepping in to assist in any tasks outstanding
  • In collaboration with the Principal and Executive, I coordinate the school’s financial affairs with reporting on budget expenditure and account management
  • Duties include, clearing account reporting, student finance, correcting any banking discrepancies, event bookings, work with the GA for callouts through FMWeb2, petty cash and staff reimbursements, PCard preparation, manage accounts payable and receivable, asset management and procurement ensuring correct account assignments are followed, manage workflow and best practice in the Administration office in accordance with the Excellence in Administration Framework
  • I monitor WWCC compliance including document preparation for Auditors
  • Some of my tasks included coordinating the WHS committee meetings, updating maps and procedures, managing the new Canteen Tender process and documents, updating the most recent WHS documents and the new Assessment tool, in collaboration with the Principal developed the budget in the Efpt, worked with the Head Teacher Admin to balance staffing and salary expenditures, manage the compliance for school managed projects and Tier 1 uploads to AMS, transferred funds to AMU for budget increases to the Hall upgrade and managed safe work, WWC, contractor licences documents for contractors on site
  • I endeavour to seek best practice and better processes whilst remaining compliant with the various Departmental policies
  • For example, there was a need to develop a process to check the Probity requirements for External Providers entering the School site to visit students in the classroom
  • Gaining insight from a neighbouring School colleague and following the Screening Catalogue on the portal, whilst adhering to the guidelines, I developed a check list to ensure we were compliant in collecting and storing the paperwork required by Probity Unit for outside providers
  • This resulted in a streamlined process with approval by the Parents, insurances and probity checks for contractors, Deputy Principal and Principal endorsement
  • My well-developed written communication skills were of great value when producing these documents and checks lists that are clearly understood by the parents and contractors

Business Manager / Admin Manager

Kellyville High School
01.2022 - 12.2022
  • In my role of Business Manager and School Admin Manager with a combined statement of duties, I have worked collaboratively with the Principal managing the relevant budgets for the various projects, commitments, faculties and programs in the Efpt Finance planning
  • I have applied my ability to plan, monitor and adjust my workflow in response to the demands of the school
  • The expenditure has been tracked and reported in the School Overview Report and Income and expense Line item reports in SAP
  • I monitor the Efpt allocation detail report and have reported on funds received and successful grants
  • I have worked with the Principal and Head Teacher Admin, to balance the staffing in the Efpt and reallocated salaries from the relevant Funded programs
  • I regularly export the reports to excel to accurately manipulate the data for expenditure monitoring
  • I have produced sales orders, billing plans, interschool journals and finance contracts to effectively manage the financial and accounting functions in the school
  • I maintain the correct finance filing for auditing purposes in accordance with the Finance in Schools Handbook
  • I have mentored my relieving SAM in her role and provided training resources to support her professional development plans and keeping her career goal in focus whilst working collaboratively with her in my combined role of BM/SAM
  • For example: The budget needed to be set in the Efpt for the Outdoor Stage Platform and monitored in SAP
  • After the correct quotes, insurances, safe work methods and deposits were paid, the budgets were established and set in the Efpt, the relevant invoices were paid in a timely manner to reflect accurately in the actuals reporting
  • The result was a completed project with invoices paid promptly

Business Manager

Kellyville High School
01.2018 - 12.2021
  • In the role of Business Manager at Kellyville High School my responsibilities were for the efficient management of the school’s business functions, including administration, asset /project management, procurement, finance, workplace health and safety, mandatory training and community engagement
  • Working collaboratively with the Principal, I utilised my well-developed oral and written communication skills on a daily basis
  • In the role of Chairperson for the WHS committee, I worked collaboratively with WHS representative from DoE to ensure the school is compliant with policy regulations in accordance with the elements of reporting and mandatory updates in ICE
  • Maintaining and updating the relevant documents for the Director, for example, the Emergency Management plan, first aid plan and evacuation procedures
  • I acted on any reported hazards and accidents promptly following the Health & Safety guidelines with accurate written communications whilst working with the GA for any immediate emergencies
  • I have maintained the workers compensation paperwork for staff on leave, sending the accident forms, associated receipts and claims to the case managers and filed them in the relevant staff file for audit
  • I have delivered staff WHS presentation in accordance with WHS Policy reporting at Staff Development Days, managed WHS compliance, reviewed emergency procedures after drills, updated evacuation maps, worked with DP to plan Evac/lockdown drills, site inspections and risk assessments whilst managing feedback
  • Facilitated WHS committee meetings agendas and subsequent minutes
  • Other duties included, working with Head Teacher Admin to review staff temp engagements and timesheets for processing, ensuring all mandatory training is in place
  • Working with the Principal, managed school procurement processes, asset management and correct use of WBS funded programs
  • Mentored the relieving SAM and professionally develop skillsets
  • Identified opportunities for funding and submitted funding applications to best meet Student needs
  • In collaboration with the Principal, developed a budget in the Efpt that implements the priorities in the school plan and aligns with strategic directions
  • Monitor reports in SAP, identify funding for salary costs, monitoring and reviewing funding for maximum availability of staffing and school operations
  • In collaboration with the Principal manage the school’s assets, in accordance with department’s policy and procedures including school maintenance, capital works and hire of school facilities
  • Liaised with the Asset Management Unit representative for scheduled works including planned maintenance and funding submissions whilst being the point of contact for many delivered projects
  • For example: carpet and painting throughout the various blocks in the school
  • I was required to liaise with the carpet and contractors coming to site through Asset Management, coordinate with the GA during the school holiday period, ensure the staff were notified before the end of Term to remove items from the classroom walls and floors and to coordinate with the Teachers if any students were attending the site for holiday groups on site
  • I arranged alarm codes, access keys and gate access to enable the contractors to complete their works
  • This resulted in the smooth completion of works with minimal interruptions to the students and staff
  • Project Manage the various projects in the school – for example: auditorium seating, oval upgrade, office refit, ensure checklists and WHS documents are uploaded in AMS on the Web
  • This resulted in the scope of works being completed on time with the accurate financial and administrative procedures followed

School Administration Manager

Kellyville High School
01.2017 - 12.2018
  • In my role as School Administration Manager, I worked collaboratively with the Principal and executive to manage the office, the supervision of SASS staff, update their PDP’s and worked together to facilitate career goals
  • In collaboration with the Principal and Executive, I coordinated the school’s financial affairs with regular reporting on budget expenditure and account management
  • I worked with the GA and contractors coming into the school and log calls in FM Web, track insurance jobs and their completion
  • For example, with my Principal’s direction, I initiated the implementation of the School Bytes system at the School in 2017
  • This required regular interaction with the School Staff, P&C, Parents and students throughout the course of the process
  • Communication through the newsletter to the parent community ensured they were kept informed to any relevant changes and implications of the new system
  • This resulted in a more streamlined student payment process with ease of payments for the parent community
  • I have demonstrated ability to exercise initiative with identifying the need for better archiving and filing processes
  • For example: I researched the available contacts and negotiated a beneficial arrangement with CodaFile
  • This resulted in the new filing system and achieved more accurate work flow and increased accuracy of management of student records and overall productivity for the admin team

LMBR Trainer

Hills/Hawkesbury Network
01.2016 - 12.2017
  • Under the LMBR Reform, I was employed as one of the local deployment officers for the Hills/Hawkesbury networks
  • I was one of two deployment officers to deliver training to twenty seven schools
  • This required me to learn the new systems and then deliver face to face training daily to SASS staff, Principals, and executives
  • Post Go Live support was offered for a period of three months, that included phone and online advice
  • I regularly visited various school sites to deliver further training to thirteen Hills / Hawkesbury schools
  • For example – successfully deployed the new systems on time for the transition and I was personally responsible for the first satellite school to go live for the Group 3 schools
  • The School did not have a SAM and had a new Principal, so I completed the post go live tasks for them so they could successfully transition to the new systems
  • Reporting to the LMBR Principal Lead with end of day training feedback, assessment of training outcomes by participants, identifying training needs with participants and providing feedback to the Principals
  • I also monitored the pre ‘Go live’ tasks in readiness for the new systems
  • As part of the SRC (SASS reference group) I delivered workshops and further training and mentoring to Principals, Administration Managers and Administration Officers that involved preparation of training material and program writing

School Administration Manager

Beaumont Hills Public School
01.2014 - 12.2016
  • Working with the Principal, I coordinated the school’s financial affairs in collaboration with the Principal and Deputy with regular reporting on budget expenditure and account management
  • We were successful with our internal audit compliance and I worked collaboratively with the auditor and Principal to ensure we passed the internal audit with minimal recommendations
  • I successfully completed the May financial statement and end of year finance roll over procedures to maintain financial compliance
  • I regularly reported on the income and expenditure cash flow reporting for the Principal to monitor the use of school funds
  • I worked with the Principal in establishing a P&C contribution levy and CAPA levy for much needed art supplies
  • For example – Working with the Principal and Asset Management, I established a new Science building, furniture and equipment whilst providing accurate reporting to the Principal and Executive on the costings and balance of funds
  • In collaboration with the Principal and SASS staff, I successfully established the office administration refurbishment
  • I collated the quotes for Principal approval and identified the Local Decision funds available for use with the refurbishment
  • This resulted in a more collaborative working environment by the SASS team whilst giving an increased sense of value

Administration Manager

Glenhaven Public School
01.2013 - 12.2014
  • I coordinated the school’s financial affairs with the new Principal and finance committee, providing administrative management functions and staff supervision and training
  • The previous SAM had retired and I was successful in securing the relieving position along with a newly appointed Principal
  • I reviewed the office procedures and identified many opportunities to update the Administrative processes that were in place
  • For example, the WHS compliance was incomplete and the need for an updated phone system
  • For example: I exercised the initiative to have the school audited with NEC and organised the relevant quotations for the Principal resulting in the successful establishment of a new phone system and new WHS operating process
  • This resulted in a more streamlined evacuation lockdown procedure and the compliance with WHS policy
  • Other duties included: Receipting/Banking supervision, Bank reconciliations, budget / financial meetings with Principal and Executive, Procurement, invoices and payments, Petty Cash , BAS preparation and statement, half yearly Financial Statement for audit , Sundry Tax Invoice reconciliation , casual salaries and payroll, excursion/ events costing, student invoicing, preparation of Term accounts, end of year rollover , Annual Financial Statement, implemented the new WHS evacuation and lockdown procedures incorporating the phone system, supervision of the School Administrative Officer’s daily tasks and training on new procedures

Administrative Officer / Relieving Administration Manager

Mowbray Public School
01.2004 - 12.2013
  • My responsibilities were to ensure the efficient administration processes in the office and to support the Principal, Admin Manager and Executive in their roles
  • Supporting the Admin Manager, I relieved as Administration Manager and was responsible for the establishment of a new photocopier and telephone system
  • Other duties included: financial duties, reception, secretarial support to Principal, operating and maintaining classroom and office equipment
  • General Administration duties, Processing Temporary visa applications/enrolments, First aid officer, student welfare, WHS committee member , Event management – assist with various School initiatives - Parent/Teacher night, election day fetes, Asset management - arranging contractors through Spotless and outside organisations, Asset registers maintenance – new equipment and disposal of obsolete equipment, Purchasing preparing and maintaining stock and learning/resource materials, School correspondence – emails/ newsletter, Organise casual teachers , Excursions organisation – bus and venue bookings, relief Admin Manager, Accounts payable / accounts receivable ,BAS Statements, Receipting – cash handling, EFTPOS, Direct Debit and Credit Card payments – Banking, Bank reconciliations, Casual salaries Orders, Invoices and payments, Petty cash Sundry Tax invoices, Assisting with end of financial year processes

Administration Officer

Pennant Hills Public School
01.2002 - 12.2004
  • Casual Administrative Officer – Dural Public School and Cherrybrook Public School Clerical duties, reception, secretarial support to Principal, operating and maintaining classroom and office equipment; purchasing; preparing and maintaining stock and learning/resource materials, account payable, invoices, new enrolment admissions, first aid officer, support to Administrative Manager and all duties as required from Principal

Education

Hampton Senior High School - TEE (HSC)

Hampton Senior High School
Western Australia

Grad.Certificate - Education Business Leadership

Deakin University

Dip. - Business Administration

Skills Certified Australia

TAA40104 Certificate IV - Training and Assessment

National College of Australia

Skills

  • Financial management
  • Budgeting
  • Profit and loss statements
  • Accounting procedures
  • Reporting
  • Project management
  • Asset management
  • Compliance
  • Office administration management
  • Communication
  • Customer service
  • Budgeting skills
  • Staff training
  • Data analysis
  • Workflow optimization
  • Regulatory compliance
  • Procurement processes
  • Effective communication
  • Time management
  • Problem solving
  • Team collaboration

Accomplishments

  • Nominated for ‘Certificate of Excellence in Administration’
  • Western Sydney SPC Hills & Parramatta, Excellence in Public Education Awards
  • LMBR Group 3 Trainer – ‘Recognition for Service Excellence’
  • Nominated for Deakin University – Graduate Certificate, Education Business Leadership

References

  • Mr. Igor Maric - Principal, Kellyville High School, 8824 5955/0434284076
  • Mrs. Joanne Roberti, Deputy Principal, Kellyville High School, 8824 5955/ 0438 040 898

Focus Groups

  • Development Program for SAMs (DPS 2.0) Focus Group.- People Culture and Capability
  • BM/SAM Hills/Ponds Network

Affiliations

  • Awarded the Excellence in Administration

Timeline

School Admin Manager

Kellyville High School
01.2023 - Current

Business Manager / Admin Manager

Kellyville High School
01.2022 - 12.2022

Business Manager

Kellyville High School
01.2018 - 12.2021

School Administration Manager

Kellyville High School
01.2017 - 12.2018

LMBR Trainer

Hills/Hawkesbury Network
01.2016 - 12.2017

School Administration Manager

Beaumont Hills Public School
01.2014 - 12.2016

Administration Manager

Glenhaven Public School
01.2013 - 12.2014

Administrative Officer / Relieving Administration Manager

Mowbray Public School
01.2004 - 12.2013

Administration Officer

Pennant Hills Public School
01.2002 - 12.2004

Hampton Senior High School - TEE (HSC)

Hampton Senior High School

Grad.Certificate - Education Business Leadership

Deakin University

Dip. - Business Administration

Skills Certified Australia

TAA40104 Certificate IV - Training and Assessment

National College of Australia

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