Pamela Liendo

I have progressed from an Account Service Administrator role to Studio Manager and now Senior Account Manager, taking increased responsibilities in account management and client services. My experience has covered the below:

• Overseeing client projects, ensuring they run to the required timelines and we are delivering as per the brief
• Support clients in conducting research and developing clear, concise briefs that are easily understood, ensuring a streamlined project workflow
• Managing office operations and supporting the CEO to streamline processes and ensure the day to day operations are running smoothly
• Manage both client services and design team. Mentoring junior team members to develops skills and grow within the business
• Leading marketing initiatives and ensuring brand consistency across communications
• Collaborating with the CEO on new business development strategies, driving revenue, and enhancing visibility
• Key Clients: Kellogg's, Noumi, De'Longhi, Hydralyte, ZIP, Cuisinart, Cleaver's, Allied Pinnacle, Honest to Goodness, Blum

Part of the Sales team, handling inquiries and making outgoing sales calls. Supported the industrial BDMs and assisted with end-of-day and end-of-month reporting for management. When things got busy, I assisted with customer service calls, when there was an overflow to ensure customers were given support