Pamela Perera Solis
Richmond,Australia
Summary
Experienced with providing top-tier in-flight service and maintaining safety standards. Utilizes effective communication and problem-solving skills to handle diverse passenger needs and situations. Track record of ensuring smooth operations and delivering positive flight experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Flight Attendant
Emirates Airlines
11.2019 - 06.2025
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Medical Trainer (Part-time)
Emirates Airlines
04.2023 - 06.2025
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Tour Guide & Sales Representative
Champagne Taittinger
06.2019 - 09.2019
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
Spanish Teacher
(Freelance / Part-time)
11.2018 - 11.2019
- Created supportive learning environment for foreign students to nurture budding language development.
- Evaluated student performance using various assessment tools, providing constructive feedback, and working closely with struggling learners to improve outcomes.
- Boosted student engagement with interactive activities that incorporated authentic materials from Spanish-speaking countries.
Sports Physiotherapist Trainee
Red Cross Mexico
11.2015 - 12.2016
- Monitored athlete progress through regular evaluations, adjusting treatment plans as necessary based on individual needs and goals.
- Contributed to research initiatives within the sports physiotherapy field, helping advance knowledge and improve clinical practice standards.
- Conducted regular patient follow-ups to monitor progress and make necessary adjustments to treatment plans, ensuring continued improvement.
Summer Camp Coordinator
Club Campestre
07.2015 - 08.2015
- Led regular staff meetings to facilitate open communication, address any concerns, and share best practices.
- Coordinated diverse recreational events to offer campers a wide range of activities, contributing to an unforgettable summer experience.
Education
Certificate III in Travel & Diploma - Travel and Tourism Management
Australian Pacific College
Melbourne, VIC06-2027
Bachelor of Applied Languages - Langues Étrangères Appliquées
Sorbonne Université
Paris,France07-2022
Bachelor of Physiotherapy -
Universidad Marista Mérida
Universidad Marista Merida07-2017
Skills
- Customer service
- Teamwork & collaboration
- Planning and coordination
- Creative problem solving
- Attention to detail
- Adaptability to change
- Strong communication skills
Certification
- First Aid Certification
- TOEIC: 800/990
- DELF B2, French: 89/100
Languages
Native: Spanish
Fluent: English & French
Basic: Mandarin
Hobbies and Interests
running, tennis, animal welfare, travel & exploring new cultures.
Timeline
Medical Trainer (Part-time)
Emirates Airlines
04.2023 - 06.2025
Flight Attendant
Emirates Airlines
11.2019 - 06.2025
Tour Guide & Sales Representative
Champagne Taittinger
06.2019 - 09.2019
Spanish Teacher
(Freelance / Part-time)
11.2018 - 11.2019
Sports Physiotherapist Trainee
Red Cross Mexico
11.2015 - 12.2016
Summer Camp Coordinator
Club Campestre
07.2015 - 08.2015
Certificate III in Travel & Diploma - Travel and Tourism Management
Australian Pacific College
Bachelor of Applied Languages - Langues Étrangères Appliquées
Sorbonne Université
Bachelor of Physiotherapy -
Universidad Marista Mérida
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