Pamela Pinawin

Territory Manager for NSW & ACT. BDM through selling medical devices and up-selling with their consumables; and medical gas.

Work autonomously in a supportive and collaborative environment

Strong communication skills to negotiate with internal and external stakeholders in a timely manner to achieve win for a sale/project.

Assist Engineer to oversee piping design and installation for greenfield clients, negotiating in a multidisciplinary Team.

BDM with decision makers at relevant exhibitions both in town and interstate - Day Hospitals Australia in QLD 2023.

Retain customers through initiated Gas Supply Agreement contracts (3 years minimum) and manage accordingly on upcoming renewal.

Liaise with Contractors to create National Manifold Service contract (3+ years)

ACHIEVEMENTS:

Sale of medical device at retail - $8k instead of its typical sale at $4.3k

Successfully negotiate on value on medical devices without movement on price (Critical Buyer Type). $15k total

Build strong relationships with top customers - successfully increasing a customers gas supply by 40%, i.e. from $76k p.a. to $126k p.a.

Experience renewing a national contract for a top customer

Successfully assist the Engineer to oversee and negotiate end-to-end delivery of new build and ongoing gas supply for a $45k project, and the piping design and install for a fast-tracked project completed in 6 months, total $200k.

Achieved 2023 Sales Target: $3.5mil

• Account Manager for QLD, SA and NT - greenfield, new business, lost customers, retain customers.
• Quarterly interstate travel to assist achieving the above - covid affected in 2020.
• Psychological Buyer Type approach with customers to build and maintain relationships and achieve sales - Entrepreneur, Driver, Relationship, Critcal Thinker
• Upsell, cross sell with partiality towards agency brands - Quarterly Focus Pack
• Achieve and surpass both Budget and GP Budgets, KPIs

ACHIEVEMENTS:
Successfully grow a client to just under half a mil in 9 months.

Successfully assist a client close a 98k govt tender 4 months in advance, and persuade 30% down payment 3 months in advance.

Build strong relationships with Suppliers and gain insider access to master files of their catalogue.

Successfully negotiate with Suppliers to add value to client package deals.

Advise clients best value products for their patient needs.

Assist Management with nationwide website and medical device training/trouble shooting for Corporate Accounts.

REASON FOR LEAVING:

Move to the new office unfortunately was not sustainable for me.

• Be highly receptive to customer feedback and successfully increased memberships of a high-end educational play centre.
• Proactive in creating reports and analysing all data to ascertain expected trajectory of sales.
• Meet target membership sales.
• Strong organisational skills to create a seamless reception for customers at NUBO.
• Remain professional in my communication to difficult mothers.
• Be tactful to attract and maintain children's attention during story time.
• Remain productive within a heavily dynamic work environment.
• Collaborate within a "multidisciplinary" team to manifest a seamless high-end experience for families and friend who attend NUBO.
• Organise meetings.
• Perform ad hoc admin duties.

ACHIEVEMENTS

• Gained deeper relationships with clientele - families and children.
• Managed Reception Team while acting as Educator on the weekend teaching kids Brazilian Jiujitsu.

REASON FOR LEAVING

• Pay was not viable.

• Successfully convert quotes into sales.
• Meet sales targets.
• Successfully pack and consign orders within a strict time frame.
• High volume customer service/phone sales experience.
• Follow up leads from Live Chats made in the day.
• Instantly build rapport with both Suppliers and Customers.
• Complete Accounts Payable.
• Ability to use MYOB.
• Showroom Visual Merchandising.
• Showroom Sales with excellent KPIs.

ACHIEVEMENTS

• Closed a $3 000 sale with Deloitte, Melbourne that has now amassed to $12 000 and we now continuously serve 80% of their offices nationwide.
• Exponentially improved my resilience in the Sales Industry
• Humble appreciation for teamwork to hit Sales

REASON FOR LEAVING

• Will inform in interview.

• S2, S3 & S4 trained.
• Adapt nursing knowledge to assist patient medical enquiries.
• Advise customer to see pharmacist if my knowledge was insufficient & I listen in on pharmacist's advice.
• Follow up on patients on their next visit.
• Sound experience taking in scripts.
• Build immediate rapport with customers at the register.
• Stock management of vitamin supplements every few months.
• Stock take.

ACHIEVEMENTS

• Practiced my Nursing knowledge in a pharmaceutical setting while I financially supported myself through my Degree.

REASON FOR LEAVING

• Job was very POS based and I wanted to seek deeper relationships with my customers at work.

Meet all patient needs in a timely manner, i.e.

• Meet Nursing targets/duties in a constantly changing patient environment.
• Ethical and Professional practices handing private and confidential information.
• Proactive in taking control of my experience while on placement ensuring it is complete and varied.
• Take on a 4 patient load and complete all Nursing duties.
• Thorough understanding of 5 Rights of Medication Administration.
• Strong organisational skills to prioritise, multitask, respond and adapt to sudden health changes of patients.
• Report and verbally communicate medical information among multidisciplinary team, and families in an appropriate professional manner.
• Follow patient journey between wards.
• E.g. orthopedic ward to surgery to recovery to orthopedic ward.
• Experience with medical sales representatives.
• Initiative to learn new skills within my scope of practice.

ACHIEVEMENTS

• Developed a highly refined emotional intelligence.
• Prioritising and multi-tasking ever changing patient needs.
• Ability to confidently communicate medical knowledge to medical staff and lay people.

• Meet sales targets.
• Create immediate rapport with customers to build my VIP list.
• Empathy, tact and product knowledge to meet and surpass client needs and wants, thereby maximising sales.
• Create customer loyalty to me and Cue Clothing, Penrith - know clients by name.

ACHIEVEMENTS

• Daily, Weekly, Monthly, Yearly sales targets.
• KPI targets - 3x minimum IPTs, customer training, employee and company presentation, visual merchandising of a high-end Australian fashion label.
• Financially supported myself through University.

REASON FOR LEAVING

• Foot traffic in the Penrith store I was based was decreasing.

• Be the fact of the gym, perform tour of gym.
• Communicate my passion and experience in martial arts training to attract and increase gym memberships.
• Proficient use of Microsoft Office to help operational running of gym.
• Sell gym gear - instills loyalty and pride towards Bulldog MMA Gym.
• E.g employment is commission based and it was therefore very easy to add-on gym gear on top of client membership that not only represents pride for their gym, but also necessary for training.
• i.e. shin guards, mouth guard, gi, cup, hoodies, shirts.

• ACHIEVEMENTS
• Managed gym, and it's sales between training myself and teaching kids Brazilian Jiujitsu
• Maintained a balanced lifestyle whilst studying at University

REASON FOR LEAVING

• To dedicate more time to my Degree.
• I was content just working at Carati Jewellers.

• Create a desire in clients with jewelery sold at Carati.
• Empathy, tact and product knowledge to meet and surpass client needs and wants, thereby maximising sales.
• Create customer loyalty to me and Carati Jewellers - know clients by name.
• Apply Pandora Way of Selling (PWS) to drive Pandora sales.
• Meet individual and store budget.
• Maintain great IPTs.
• Proficient use of Microsoft Office, and The Edge for operational purposes of store.

ACHIEVEMENTS

• placed under severe time pressure to at least meet my sales target and IPT for the day, I saw an opportunity and took responsibility to take full advantage of it. Within 15 minutes, I surpassed my budget by 92% and left my shift with excellent IPTs.
• Financially supported myself through University.

REASON FOR LEAVING

• This was a casual position and was therefore no longer needed.
• I began working at Cue & Co in the new year.

• Be the face of the clinic - very welcoming, engaging personality.
• Weekly minute taking.
• Proficient use of Microsoft Office and Atlas for efficient operational purposes of store.
• Reception - calls and appointments, follow up patients.
• Sound Chiropractic knowledge to communicate to patients.
• Promotional work - fortnightly spinal screenings in Westfield to gain and maintain patients.
• Patient and company billing.
• Stock Management.
• Housekeeping - Consultation room cleaning.
• Filing, faxing, scanning, photocopying.

ACHIEVEMENTS

• In person "cold-calling" as promotional work for the clinic.
• Extensive B2C aftercare experience.
• Highly refined ability to immediately build rapport with patients and the general public.
• Ability to confidently speak about Chiropractic care to medical staff and lay people.

REASON FOR LEAVING

• Despite the amazing connections I made with patients there was no career progression within the company.