Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Security Clearance
Generic

Pamela Watson

Sandstone Point,Australia

Summary

I am an accomplished and motivated commercial specialist with 16 years’ experience providing strategic commercial, procurement and contracting solutions for large and complex projects for various Commonwealth Government departments. Being a strategic and agile thinker, I aim to deliver quality commercial outcomes through strengthening contract management and procurement methods to optimise contract performance, refine and streamline processes and optimise resource effort. As an experienced commercial leader, my goal is to build high performing commercial teams through establishing an environment where goals and objectives are clear, communication is open and transparent, a culture of trust and collaboration is fostered and team members are valued.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Commercial Specialist

KBR
03.2022 - Current
  • I am currently a Commercial Specialist within a major program of work in the Land C4 Systems branch within Department of Defence responsible for developing and implementing approach to market strategies for complex major Defence capability acquisitions.
  • I have extensive experience in developing capability acquisition strategies that focus on whole of life requirements and executing these through end-to-end procurement activities. This includes developing statement of requirements with stakeholder input, creating RFx documentation to support the procurement approach, developing procurement schedules and governance reporting, conducting evaluations of RFx responses, and conducting contract negotiations through to contract award.
  • This current procurement activity has required me to lead the development of a multi-stage procurement to establish a long- term partnering arrangement with one service provider for the provision of program integration services. I have worked through the planning and strategy development stage and was a lead driver for the initial approach to market via an Invitation to Respond and its subsequent evaluation and down select of preferred tenders. I have taken a lead role in industry engagement through interactive workshops and industry briefs with the preferred tenders and drafted industry briefing material for Senior Executive to present at Industry forums. I am currently leading the development of contract management framework that will establish the scope and foundations that will underpin this contracting arrangement.
  • Key Achievements:
  • Developed, gained Executive approval and implemented multi-stage approach to market for major capability acquisition.
  • Successfully implemented Executive change of direction for approach to market strategy.
  • Positive engagement with Defence Industry Suppliers through Industry briefings and workshops.
  • Mentoring and developing junior team members.

Department of Defence - Defence Industry Security Program (DISP) Review
10.2022 - 02.2023
  • Xxxxxxxxxxxxxxxxxxxxxxxxxx

Principal Consultant, Senior Consultant

Projects Assured
08.2018 - 03.2022
  • As the procurement and contract management advisor for Projects Assured (PA) I established PA’s procurement and contract management business line, ranging from the tactical, operational, and strategic/enterprise level. I established PA’s procurement community of interest as a vehicle to raise awareness and provide advice and guidance to other staff members, as well as a forum to discuss and plan collective business development opportunities. I provided and oversaw all training, advice, and guidance to both PA and client project teams on the development of procurement strategies and provide quality assurance review on procurement document suites.
  • Through PA, I was engaged by a Commonwealth client as a Program Manager and strategic procurement advisor for a procurement and contract management reform program within the Department of Home Affairs. The program was responsible for redesigning, conducting, and uplifting the procurement capability for approximately $250 Million worth of national level procurements.
  • The primary outcome of the program of work was to implement new contractual arrangements to support the law enforcement and counter-terrorism technology capabilities for the Australian Border Force (ABF). The program comprised developing procurement strategies to meet changing operational needs; leading a team of eight to undertake multiple concurrent strategic procurement activities; and implementing a performance management framework to underpin the performance-based contracts negotiated with vendors and wider supply chain ecosystem. The program’s secondary outcome was to improve and streamline the Department’s procurement schedules, document suites and processes.
  • I was a trusted advisor to senior executives across the Department, as well as PA and Departmental staff project teams on procurement and contracting matters; encompassing procurement strategies; approach to market documentation; contractual issues and vendor performance matters.
  • Key Achievements:
  • Led the development and implementation of a panel arrangement for the supply and sustainment of Border Enforcement Technologies to promote stronger industry engagement and a streamlined targeted approach for procurement activities in this niche market.
  • Developed the Department’s Operational Capability Branch’s 5 Year Procurement Strategy and designed and currently implementing the 5 Year Roadmap. This underpins all strategic and operational decision making, deliver improved procurement outcomes and maximise the utilisation of resources in a constrained environment.
  • Successfully negotiated and managed the transition of a +$35 million national transport contract and achieved estimated savings of approx. $6 million over the life of the contract.
  • Managed the Operational Capability Branch’s procurement program and led the procurement team to deliver eight strategic Request for Tender activities in a twelve-month period (total value of over $100 million).
  • Implemented an engagement strategy with ABF to establish an appropriate governance structure to facilitate closer liaison with stakeholders leading to improved service delivery and contract performance.
  • Worked closely with Senior Executives at multiple levels to provide strategic procurement advice, training, and staff development for Departmental procurement staff, and provide advice to the Department’s supply chain (both other Government Departments and third-party providers/vendors).

Acting Director, Commercial Partner Management Branch, Assistant Director, Commercial Partner Management Branch

Department of Human Services
02.2016 - 08.2018
  • The WPIT Programme was a major information technology program with the objective to provide a generational step change to the delivery of welfare payments for all Australians. In my roles within the CPM Branch I managed the programme’s Commercial Partners, Tier 1 and other key vendors.
  • I provided strategic guidance, through the revision of complex and/or sensitive correspondence and the preparation of briefs for an executive-level audience, as well as contract variation negotiations and relevant document preparation, including change orders and project change requests while managing a team to ensure work priorities were met to a high standard. Further to this, I conducted contractual reviews including the interpretation of service level data to ensure contractual requirements were met and ultimately improved, this included performing complex analysis and reporting on services and customer service deliverables.
  • I undertook an initial scoping exercise to formulate and socialise the initial foundation of WPIT’s vendor management function, performed the role of Probity Manager which was the initial point of contact for all probity matters and led the development of content for Cabinet Submission inclusion
  • Key Achievements:
  • Developed and implemented a relationship and performance management framework which promoted a relationship driven approach to managing and monitoring commercial partner cost, quality and risk.
  • Managed contracts to the value of $80 million with large industry vendors including Accenture and Capgemini.
  • Developed the foundation framework for managing programme vendors.
  • Led input to Cabinet Submission which detailed the commercial strategy to engage commercial partners and strategic advisors and the framework for managing them.
  • Reduced the programme probity risk profile by implementing appropriate mitigation strategies.

Assistant Director, Commercial Services

Australian Financial Security Authority
01.2013 - 02.2016
  • Company Overview: (formerly Insolvency and Trustee Service Australia)
  • I developed and implemented a strategy and framework which underpinned the formulation of a centralised procurement and contract management function based on relationship management principles. I led a team of four to undertake the end-to-end procurement activities for the agency and was the review point for all documentation relating to these procurements. To gain efficiencies and optimise resource effort I led a project to implement an automated procure-to-pay tool utilising a TechnologyOne platform.
  • Key Achievements:
  • Developed and implemented a Procurement and Contract Management framework and supporting policies and procedures resulting in a successful contract management audit conducted by internal and external auditors.
  • Led a project team which scoped, developed, tested and deployed an automated procure-2-pay tool resulting in efficiencies in financial and contract management processes.
  • Developed and implemented a governance structure for contract management which aided the senior executive in planning and decision making.

Contracts and Relationship Manager

Australian Financial Security Authority
09.2011 - 01.2013
  • Company Overview: (formerly Insolvency and Trustee Service Australia)
  • I was the relationship manager for ICT contracts which supported the Personal Property Securities Register (PPSR) and transitioned these contracts from the Attorney-Generals’ Department (AGD) to the Australian Financial Security Authority (AFSA) with the transfer of the PPSR regulatory function from AGD. In conjunction with this, I developed AFSA’s Contract Management Strategy and Administration Guide to support the management of PPSR and AFSA contracts.
  • Key Achievements:
  • Developed and implemented a Contract Management Strategy and Administration Guide to underpin contract management compliance within the Agency.
  • Successfully transitioned all PPSR contracts to AFSA and embedded the Relationship Management role within the agency and monitored the performance of all PPSR contracts ensuring continuity of service delivery through the transition period.
  • Optimised agency contractual arrangements through conducting health checks of transitioned PPSR contracts and exposing duplicity of service delivery arrangements.

Business Services Manager

Australian Financial Security Authority
03.2009 - 09.2011
  • Company Overview: (formerly Insolvency and Trustee Service Australia)
  • As Business Services Manager I took a leading role in implementation of a project management office (PMO), managed AFSA Corporate Support function, monitored and analysed the financial and corporate reporting and managed the recruitment activities of the business line.
  • Key Achievements:
  • In consultation with subject matter experts, drafted the performance management framework and developed the PMO suite of documents to support the initiation of formalised project management into the Agency.
  • Conducted complex financial analysis for the Corporate Strategy and Support business line budgets to identify and mitigate areas of financial risk.
  • Co-ordinate Corporate Support function across multiple location and implement nationally consistent policies and processes for corporate tasks.

Education

Graduate Certificate - Logistics & Supply Chain Management

University of South Australia
01.2020

Performance Based Contracting

CASG, Dept of Defence
01.2019

Bachelor of Business - Management and Finance

Griffith University
01.2017

Advanced Diploma of Government - Procurement & Contracting

01.2012

Diploma of Project Management - undefined

01.2010

PRINCE2 - Practitioner

01.2010

Associate Diploma of Business - Banking and Finance

01.1994

Skills

  • Accounts receivable
  • Sales operations
  • Collections
  • Sales presentations

Accomplishments

  • Supervised team of 10 staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].

Certification

  • [Area of certification] Training - [Timeframe]

Timeline

Department of Defence - Defence Industry Security Program (DISP) Review
10.2022 - 02.2023

Commercial Specialist

KBR
03.2022 - Current

Principal Consultant, Senior Consultant

Projects Assured
08.2018 - 03.2022

Acting Director, Commercial Partner Management Branch, Assistant Director, Commercial Partner Management Branch

Department of Human Services
02.2016 - 08.2018

Assistant Director, Commercial Services

Australian Financial Security Authority
01.2013 - 02.2016

Contracts and Relationship Manager

Australian Financial Security Authority
09.2011 - 01.2013

Business Services Manager

Australian Financial Security Authority
03.2009 - 09.2011

Performance Based Contracting

CASG, Dept of Defence

Bachelor of Business - Management and Finance

Griffith University

Advanced Diploma of Government - Procurement & Contracting

Diploma of Project Management - undefined

PRINCE2 - Practitioner

Associate Diploma of Business - Banking and Finance

Graduate Certificate - Logistics & Supply Chain Management

University of South Australia

Security Clearance

Negative Vetting 1

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