
Dynamic Business Development Manager with a proven track record at Alcon Laboratories Inc., excelling in sales growth and client relationship management. Skilled in negotiations and team leadership, I successfully educated over 300 optometry practices, driving significant product adoption and enhancing customer satisfaction through strategic training and merchandising initiatives.,
Responsible for partnering with and managing a territory of independent optometrists and banner groups (Specsavers, luxottica, Bupa etc) to achieve sales targets and KPI's. (on average around 200 practices) across South East Qld/Bundaberg and Cairns
Merchandising/window displays to promote and increase sales
Meeting assigned sales targets and stategic objective
Liaising with colleagues and fostering of knowledge to increase overall performance
Facilitated training sessions with groups of optometrists to increase knowledge of products
Attended industry events to promote portfolio of products
Visited territory across SE Qld from Gympie to Toowoomba to Tweed Heads (approx 300 optometry practices) to educate and sell in Systane Dry Eye Drops and Contact Lens Solutions
Sell in deals, assure stock to plannogram in Key Accounts
Attend Industry events
Responsbile for the targeted growth of 2 state based bannner groups (Livelife and Chempro)
Negotiation and implementation of promotional program
Acceptance of new lines and positioning
Reporting and analysis of growth
Mentoring o fnew sales staff
In addition to account management role
Responsible for partnering with and managing a territory of banner groups and independent stores to grow distribution and sales for Integria Healthcare brands and independent brands.
Meeting client expectations efficinetly and effectively.
Training and knowledge on major brands including Thompson's and Eagle vitamins and Thursday Plantation and Antipodes.
Merchandising and displays to promote and increase sales
Territory Management and Planning to meet KPI's
Negotiation of discounts, space and product lines
Analysis of sales and strategies to improve performance
Meeting assigned sales target and strategic objectives assigned
Mentoring of new sales staff
Liaising with colleagues and fostering of knowledge to increase team performance
Management of banner groups (Flannerys and Health World with increases year on year).
Negotiation of core lines, discounts and promotional activity
Providing feedback on competitor activity, website, new product ideas
Sales Representative Award for Dry Eye - Alcon (2019)
Sales Team of the Year Vision Care - Alcon (2019)
Account Manager of the Year (Australia and New Zealand) Retail 2017
Account Manager of the Year (Retail) 2016
Runner up Account Manager of the Year (Retail) 2015
Crossover to new Website Award (2024/25) - Alcon