Pan (Wan-Jung Pan)
Laidley,QLD
Summary
Energetically advanced workplace standards at Downer Group Spotless by leveraging a strong work ethic and exceptional time management to exceed cleanliness goals. Demonstrated caring and understanding as a Children English Tutor at Giraffe English School, enhancing learning through tailored strategies. Achieved significant improvements in customer and student satisfaction, showcasing positive reinforcement and activity planning skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cleaner
Downer Group Spotless
07.2022 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Farm Laborer
Lerch Farm
03.2020 - 06.2022
- Wrapped and packed perishable food in boxes based on quality and quantity.
- Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
- Contributed to a safe working environment by following all safety protocols and promptly addressing potential hazards.
Shop Assistant
Gunbalanya Service Station / Elcho Island Grocery Store
12.2015 - 03.2017
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
Citrus Farm Labour
Banapan Citrus
03.2015 - 09.2015
- Harvested high volumes of ripe, quality fruits from fields and orchards.
- Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
Sales Associate
Paishin Building Materials
01.2013 - 02.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Children English Tutor
Giraffe English School
01.2011 - 04.2013
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Collaborated with colleagues on curriculum development, sharing best practices to improve overall instruction quality across the school.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Education
Bachelor Of Arts - English Language And Literature
Providence University Taiwan
Shalu Taichung City, Taiwan06.2012
Skills
- Positive Reinforcement
- Strong Work Ethic
- Activity Planning
- Caring and Understanding
Certification
Certificate III in food processing.
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Cleaner
Downer Group Spotless
07.2022 - Current
Farm Laborer
Lerch Farm
03.2020 - 06.2022
Shop Assistant
Gunbalanya Service Station / Elcho Island Grocery Store
12.2015 - 03.2017
Citrus Farm Labour
Banapan Citrus
03.2015 - 09.2015
Sales Associate
Paishin Building Materials
01.2013 - 02.2015
Children English Tutor
Giraffe English School
01.2011 - 04.2013
Bachelor Of Arts - English Language And Literature
Providence University Taiwan
Certificate III in food processing.
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